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McDonald's

3.1
(1247 reviews)

Business Details

6851 Overhills Road, Spring Lake, NC
28390, United States
(910) 890-4816
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6851 Overhills Road, Spring Lake, NC
28390, United States

Hours

Reviews

3.1
1,247 reviews
5 stars
377
4 stars
201
3 stars
206
2 stars
115
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Management Issues

Frequent mentions of poor management and lack of organization contributed to the overall negative experience.

Staff Attitude

While some staff were noted as friendly, many reviews indicated a lack of professionalism and responsiveness from employees.

Cleanliness

Several customers commented on the dirty conditions of the restaurant, particularly in the dining area.
  • JC
    Jessica Cavazos
    Feb 16, 2026
    1.0
    I order online wait 10 mins in the drive thru to even tell them my number order … then wait another 30 mins in the window while workers just joke around and walk up and down … no drink / no food after 45 mins when I finally got my food everything was cold .. fries soggy and cold … I left and didn’t even got my money back just bad bad
  • SD
    Steven D
    Feb 9, 2026
    5.0
    Monday morning breakfast crew on 2/9. Best egg mcmuffin I've ever had. Super friendly people. Shoutout to them!
  • JP
    Jhean Piñero
    Feb 1, 2026
    1.0
    Until today, every time I’ve been to this McDonald’s it’s been a bad experience. I ordered for pickup, waited forever for my food, and to top it off, they gave me the wrong order. This place is really going downhill. I don’t recommend it.
  • AT
    Amara Turner
    Jan 27, 2026
    1.0
    Went to this McDonalds a the manager was very rude her name was something like keasia a she was cussing at some ppl who walked out behind her , please teach respect to ur managers especially when ur supposed to be a family restaurant
  • AA
    Alyssa
    Jan 24, 2026
    1.0
    I’m from Raleigh and had to be in this area for work. I was in a rush and this is the only place nearby that had early breakfast. Didn’t know it’s a well known fact around here that their drive thru service sucks, but I guess I learned! The sandwich was literally thrown together, hashbrown was cold/ not cooked all the way, and maybe you guys should try actually serving sweet tea with your ice.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6851 Overhills Road?

McDonald's is open 24 hours every day of the week.

When is delivery service available at this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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