McDonald's

3.1
1239 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6851 Overhills Road, Spring Lake, NC
28390, United States

Hours

Reviews

3.1
1,239 reviews
5 stars
373
4 stars
201
3 stars
206
2 stars
114
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Management Issues

Numerous reviews indicated a need for better management, citing poor organization and lack of urgency among staff.

Staff Behavior

While some staff were noted as friendly, there were multiple reports of rude behavior and lack of customer service.

Cleanliness

Several customers mentioned the location's cleanliness issues, including dirty dining areas and unsanitary conditions.
  • SP
    Scott P
    4 days ago
    1.0
    I don't eat fast-food but my grand kids do. Tonight I went inside to get two happy meals and left sad. A forty minute wait for 2 happy meals. I doubt the manager or owner of this store knows what happens. The drive up cars are erased and parked so their real times are not recorded. Take out orders are printed out and removed from the system to hide this ridiculous time problem. In forty minutes I could have bought the ingredients at the food lion next door and cooked a better meal. AND the folks that work there are dead inside and care even less. This community deserves much much better.
  • CM
    Christian mock
    Jan 5, 2026
    1.0
    Couldnt even order bc they just wouldnt take my money said they didn't have a register? But there was two right in front of me. This was after I sat there for 30 minutes waiting just to get told that.
  • CP
    Cindy Phillips
    Jan 3, 2026
    1.0
    I only use this place because it's close. Staff is horrible and they make every car pull up to save their time. When you have special needs children sometimes it difficult.. the staff don't care even expressing this to them.
  • NC
    Nelson Cherry
    Jan 1, 2026
    3.0
    Im currently sitting in the drive through line a 3:40 Been here since almost 3 no one came across the intercom and they are open I drove to the window in between said time frame was told they we're switching over to breakfast which is odd McDonald's usually doesn't start serving breakfast until 5a.m.
  • HH
    Hero Hamada
    Dec 30, 2025
    2.0
    Felt bad for the employees, manager on duty @5:40 12/30/25 was rude to them by loosing her cool over a little misunderstanding. Talking about “yall need to listen, I can only speak one language, English is all I can speak” little girl she said that to, looked like she was about to cry. But another thing is she paid no mind to people up front when she clearly saw us standing there. Idk she looked very flustered. I understand being a manager is rough believe me I do. But… don’t be one if you can’t be cooperative with your co workers and adapt to different situations at work.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6851 Overhills Road?

McDonald's is open 24 hours every day of the week.

When is delivery service available at this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to midnight.