McDonald's

3.1
2106 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
207 Murchison Road, Spring Lake, NC
28390, United States

Hours

Reviews

3.1
2,106 reviews
5 stars
613
4 stars
373
3 stars
327
2 stars
181
1 star
612

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Freshness

Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.

Cleanliness

Customers frequently mentioned unsanitary conditions in the restaurant, including dirty tables and sticky floors.

Order Accuracy

A significant number of reviews noted that orders were consistently incorrect or incomplete.

Overall Experience

Overall, the feedback indicates a widespread dissatisfaction with this location, with many customers vowing not to return.
  • JN
    J Nguyen
    2 days ago
    2.0
    Very slow service. The food wasnt prepped per my order. The workers were slow and not attentive at all to customers waiting to place, recieve or get corrections for orders made incorrectly.
  • JJ
    Jon Jacobs
    Jan 2, 2026
    5.0
    Drive thru all the people were nice and professional. Beautiful brown sistas working the window very pleasant experince
  • KL
    kashy leefrance
    Dec 21, 2025
    1.0
    Nothing is ever fresh! I asked them to make sure the fries were fresh because every time I go they are cold unsalted half the time or soggy and cold. There’s no in between. I got a McDouble with one pickle. The patty was so dry indicating it’s more than likely been past time to throw that portion of those patties out. I was missing a whole cheeseburger to a cheeseburger meal. It wasn’t even busy. Staff there must have not been properly trained. I understand it’s fast food not the best quality but at least try to get the meal right.
  • LT
    Linda Tyndall
    Dec 18, 2025
    1.0
    The drive-thru cannot get an order right. Fries are lukewarm at best. Wrong drinks. Upcharge and upsize drinks when I tell them what size I want. And now today when my order was a cheeseburger and small fries all that was in the bag was a large fry.
  • BF
    brook frigo
    Dec 5, 2025
    1.0
    The store for one was disgusting, nothing stocked by drink fountain, floors all sticky, tables all dirty.. the service was down right poor. I’ve worked in customer service so I understand how it gets under stress and busyness…but omg. Everyone is getting the grinch meal right now because you know it’s seasonal.. they were picking and choosing who to give the box, the socks, the seasoning.. WHEN THAT IS THE GRINCH MEAL. I had to ask for the box, the socks, the seasoning..everything - when correcting them they just laughed and got shitty. Then my husband and I asked for honey mustard, what’d we get..HOT mustard. The meal goes on we try the fries, soggy as hell - not even fully cooked. Then I go to eat my mc chicken because everything else was a let down.. I open my mc chicken and it is not what i ordered, I can only eat a mc chicken with cheese on it - that’s just me. So I have to go back into the store and correct my order… Very sad experience for what everyone is hyping up. Maybe it’s just this store.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Spring Lake, NC?

McDonald's Spring Lake is open 24/7, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's Spring Lake offers drive-thru service 24 hours a day, 7 days a week.