McDonald's

3.1
2088 reviews
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Business Details

207 Murchison Road, Spring Lake, NC
28390, United States
(910) 985-7140
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
207 Murchison Road, Spring Lake, NC
28390, United States

Hours

Reviews

3.1
2,088 reviews
5 stars
611
4 stars
370
3 stars
324
2 stars
180
1 star
603

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for food, even during non-peak hours.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly made food.

Staff Attitude

Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions in food preparation areas and dining spaces.

Management Issues

Several reviews suggested a lack of effective management, with employees appearing unmotivated and disorganized.
  • IH
    Isaac Hickin
    Nov 11, 2025
    1.0
    We ordered food from this location today on DoorDash. To start, the driver couldn’t make it to our house so I had to drive 10 minutes away to meet him on the side of the road to pick up my delivery order. Then when I checked the bags to make sure we got all of the food, there was 5 items missing from the order. 100% dissatisfied with the entire experience and will not be a returning customer 🤷🏽‍♂️
  • ED
    Eric Dow
    Nov 7, 2025
    1.0
    The service is really bad, The Owner should check up on there customers because I’ve been waiting here for 1 hour and 36 minutes for my food
  • MM
    Maybelline
    Nov 4, 2025
    1.0
    Never stop here! Employees are rude on the drive thru and in the inside! Food is prepared horribly definitely alot of cross contamination! I’m gonna report them to the health department
  • LM
    LaTonya McAllister
    Nov 2, 2025
    3.0
    My hash browns were cooked so hard that I could not eat them. I was given the wrong McGriddle. The customer service I received was excellent. She was very cheerful and engaged in conversation and answered my questions. As far as the atmosphere there was staff members walking by the window, and I know that they are working, but if I wave at you, you should at least wave back with a smile instead of frowning and turning your head.
  • TT
    Tierra Tuneburg
    Oct 30, 2025
    1.0
    I decided to stop and pick up lunch for me and my kid after going grocery shopping. It wasn’t until I got home, brought my sleeping toddler inside to bed, unloaded and put away groceries that I realized my drink had a bug in it. I’ve tried calling but don’t ever get an answer. I left a complaint on the website hoping to hear back. I understand things like that happen but how was it not caught when putting the lid on? This isn’t the first issue I’ve had at this location and I hope they can do something about it.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Spring Lake, NC?

McDonald's Spring Lake is open 24/7, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's Spring Lake offers drive-thru service 24 hours a day, 7 days a week.