Dunkin'

2.9
139 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Spring Lake, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
201 Spring Avenue, Spring Lake, NC
28390, United States

Hours

Reviews

2.9
139 reviews
5 stars
54
4 stars
7
3 stars
9
2 stars
16
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.

Customer Service

There are numerous complaints about rude and unprofessional staff, with some customers experiencing poor interactions and lack of assistance.

Order Accuracy

Many reviews mention issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Management Issues

Several customers noted a decline in service quality, attributing it to poor management and lack of training for staff.

Product Availability

Customers expressed frustration over the frequent unavailability of menu items, including donuts and drinks, often running out early in the day.
  • JS
    Jessica Sheeley
    3 days ago
    5.0
    First time to this location. Wonderful experience. Great staff and products
  • LB
    Leticia Balcazar
    Nov 16, 2025
    5.0
    Drink was made at perfection. Got me an ice signature latte.
  • MK
    Matthew Kane
    Nov 11, 2025
    1.0
    Went here on Veterans day but the employee showed me how there were almost no doughnuts, except a few crumpled remains of what were once doughnut holes. I wasn’t able to get anything
  • JA
    Jill Anderson
    Nov 9, 2025
    1.0
    Terrible slow service. Nobody was in the store! Slow here. Don’t come here unless you wanna have terrible service and wait forever 👎
  • KC
    Kendell Cheek
    Oct 22, 2025
    2.0
    This location is horrible. The drive thru is not designed well at all. The store always has an issue... not able to take card payments....not able to make hot food...don't have this..don't have that. Their is one cashier with tattoos that is always on point. She knows her customers and is very nice. If it was for her I would have stopped going to this place a long time ago.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Spring Lake, NC?

Dunkin' in Spring Lake, NC is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' in Spring Lake offers both delivery and curbside pickup services.