Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers consistently reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly cooked items.
Customer Service
Numerous complaints were made about rude or unprofessional staff behavior, with a lack of proper customer service training noted.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and dirty tables.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
PR
Petra Rochelle
6 days ago
1.0
I waited in line for my food and got an ear full of two young ladies, a young man curse the whole time . Meanwhile the manager stood right with them the whole time and never said a word! I would have been highly upset if I had my two young nephews with me. Won’t be back and yes….. I did ask for the manager and let him know that he should not entertain that behavior because they do serve families with children.
RH
Rodney Harris
Oct 24, 2025
5.0
Awesomeness!
CJ
chicken jockey
Oct 4, 2025
1.0
so when me and my friends went in , i asked ranch and she had a attitude , AND they had roaches on the wall WHILE PEOPLE WAS EATING that roach couldve fell in my food
HD
Harmonee Deans
Oct 4, 2025
1.0
It was nasty and it was trash on the table and a roach on the wall I look back and it was gone
NT
Nikki Teanna
Oct 4, 2025
1.0
the food was horrible , customer service was the worst they had attitudes , and bugs on the wall .