McDonald's

3.4
1721 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
810 W Main St, Spindale, NC
28160, United States

Hours

Reviews

3.4
1,721 reviews
5 stars
536
4 stars
387
3 stars
331
2 stars
160
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and mobile orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude and unhelpful behavior, particularly during busy times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or improperly prepared food.

Cleanliness

The restaurant was generally noted as clean, but there were isolated reports of unsanitary conditions.
  • LB
    Lilly B
    Nov 13, 2025
    1.0
    They cancelled my mobile order for no reason
  • JS
    John Stratman
    Nov 9, 2025
    1.0
    My orders are usually wrong or if I order a coffee.It's always made poorly where they forget to put flavoring in or something like that.
  • JD
    Jocelyn Dunagin
    Oct 31, 2025
    1.0
    I used the McDonald's mobile app to order a BigMac Meal. Nothing else. Simple right? Evidently NOT! My fiance parked in spot 8 for curbside service for over 18 minutes! After waiting that ridiculous amount of time, I suggested that he go inside and ask what was going on with his order. Inside he waited an additional 7 minutes for a McDonald's employee to hand him the BigMac meal minus his Coca-Cola, so then he has to ask to be given his drink and guess what? He had to wait 3 more minutes just for his fountain drink! A total of 28 minutes for a SINGLE BIGMAC MEAL🤨 His ENTIRE lunch break was spent at McDonald's waiting for a mobile order that should have been prepared and ready within a few minutes. (reasonably) SO, I call to ask what happened and for some sort of explanation as to why it took 28 minutes for a mobile order. Female employee answered the phone and after hearing my question, she hands the phone off to some other employee who states "I have no idea what's going on. I just came in from outside". So I ask again and then SHE HANGS UP ON ME! HUNG UP THE PHONE! I tried calling back, but of course no one would answer! This all happened after another situation 2 weeks earlier where I was stuck in the drive thru line for 33 minutes waiting for my order. The previous order was 1 McChicken and a BigMac Meal!!! I was stuck between cars or else I would have left after the first 10 minutes. I finally make it to the window to get my food and again I'm waiting! This was at 9-10 pm during the week! I ask the young lady what's going on with my order and her response was to just shrug her shoulders! 38 minutes for drive thru and 28 minutes for a mobile app order? For "fast food"🤔 I do not recommend this particular McDonald's restaurant to anyone! You'll waste a half hour of your life waiting for pre-cooked garbage 🗑
  • CM
    Christian Mabe
    Oct 5, 2025
    4.0
    Clean, but slow drive through.
  • TQ
    Tabitha Quartz
    Oct 4, 2025
    1.0
    Absolutely does not care about the quality and presentation of food that is presented to the customer. What kind of absolute buffoon puts the entire large fry in the bag upside down?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Spindale, NC?

This McDonald's location is open 24 hours a day, seven days a week, with both dine-in and drive-thru services available around the clock.

Can I order McDonald's food for delivery or pickup?

Yes, you can order for delivery or curbside pickup. Delivery is available 24/7 through their online ordering platform.