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McDonald's

3.4
(1738 reviews)

Business Details

810 W Main St, Spindale, NC
28160, United States
(828) 287-5247
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
810 W Main St, Spindale, NC
28160, United States

Hours

Reviews

3.4
1,738 reviews
5 stars
541
4 stars
388
3 stars
334
2 stars
162
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and in-store orders, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.

Cleanliness

The restaurant was generally noted as clean, including the dining area and restrooms, although some customers reported unsanitary conditions.

Staff Attitude

While some customers praised the friendliness of the staff, others reported rude or unhelpful behavior, particularly during busy times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
  • HS
    HOLYWALKER' S
    6 days ago
    1.0
    Why I service so slow at 10:50 pm they make you wait like 10 min in between them taking a customer in each line took me 35 min to get to window for a fry and a milkshake watched three people leave during they time bad for business and I live here but won’t be back that’s for sure. Understand this isn’t a busy time only creating line because of the way there doing business also waited 15 more min at the window for shake and fry they made shake twice because first one was green. This is crazy looking at other reviews this is a major issue. If I was running this McDonald’s I would just not be open late or close it all together word of mouth will eventually end this business if corporate is paying attention they shouldn’t want this place associated with their brand at all.
  • AK
    Alexa Kennedy
    Jan 12, 2026
    5.0
    I stopped by this McDonald’s recently and had a really good overall experience. The staff was friendly and greeted me right away, which honestly makes a big difference when you’re grabbing food on the go. My order was taken quickly and accurately, and I didn’t have to wait long at all before receiving my food. The restaurant itself was clean and well-maintained, including the dining area and restrooms, which I really appreciate. My food was fresh, hot, and exactly how I ordered it. The fries were perfectly crispy and salted, and my burger tasted great and was put together neatly. What stood out most was how efficient and organized everything felt, even during a busy time. The employees were working hard but still remained polite and professional. This location definitely seems well managed. Overall, this McDonald’s delivered exactly what you hope for — fast service, good food, and a clean environment. I’ll definitely be returning and would recommend this location to anyone looking for a quick, reliable meal.
  • GT
    Ginger Terrell
    Jan 8, 2026
    5.0
    Fries hot. Customer service fast and friendly.
  • BB
    Bee
    Jan 1, 2026
    5.0
    I stop at this location frequently during my work day as a delivery driver. I usually order on the app as soon as I pull in, go in and use the restroom and most of the time my food is ready and always hot!!! You can tell this location is well managed and is always busy!!
  • AS
    Alex Stutzman
    Dec 12, 2025
    2.0
    The food that we got was good, but they were out of two items we ordered (we ordered on the kiosk). One they offered to replace, but never brought out the replacement, and the second the just said they were out of and wouldn’t replace. Paid for things we never got.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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