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Papa Johns Pizza

3.7
(244 reviews)

Business Details

4961 Long Beach Road SE, Southport, NC
28461, United States
(910) 454-0757

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Southport, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Southport pizza for any occasion. Call us for pizza delivery in Southport or stop by 4961 Long Beach Road SE for carryout to order the best pizza in Southport, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4961 Long Beach Road SE, Southport, NC
28461, United States

Hours

Reviews

3.7
244 reviews
5 stars
127
4 stars
32
3 stars
19
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor management.

Delivery Issues

Frequent complaints about delivery delays, incorrect orders, and reliance on DoorDash drivers leading to further complications.

Food Quality

Inconsistent food quality reported, with some customers receiving undercooked or poorly made pizzas, while others enjoyed their meals.

Cleanliness Concerns

Several reviews raised concerns about hygiene practices among staff, including unsanitary handling of food.

Management Problems

Criticism of management practices, including poor communication and failure to address customer complaints effectively.
  • JY
    Jeff Yastremski
    Feb 22, 2026
    1.0
    The Call center they use to answer the phones is terrible they had to transfer me three times before they had someone who could actually speak English,,
  • DH
    Drew Hatcher
    Dec 30, 2025
    5.0
    The pizza was correct, my order was ready on time, and an employee even walked my pizza out to the car for me so that I could carry both of my kids across the parking lot. Five stars!
  • MR
    Michael Ruggiero
    Dec 16, 2025
    1.0
    Ive ordered 3 times now and not once actually received food I could eat. First time, pizza showed up like 3 hours after I ordered it. I had honestly forgotten. It was clearly very old when it got to me. The second delivery never made it. I called a few minutes before they closed, 2 hours after I ordered, only to get a message they were closed. I was still charged for it, never received a credit. Now tonight I order again. After the time getting pushed back over an hour I call early to ask if its coming. Ashley, the manager, tells me she doesnt have a driver and no door dasher is picking up the order. I asked why no one notified the customer that their food might not come and she tells me "sir im only one person, I cant call every customer." She also proceeds to get excited when I ask if the pizza is ready, since it was. I guess she thought it was acceptable to offer food was prepared hours earlier awaiting a delivery driver who didn't show up. This has to be the worst management ive ever seen. They literally dont care whatsoever about their customers. I can only imagine how disgusting their kitchens are and how unsanitary the place must be.
  • SK
    Sharon Keller
    Dec 9, 2025
    1.0
    I usually have been pleased with my pizza However, tonight was awful. It was basically crust, dried up sauce (which I requested extra) and if was there cheese on it it must have dissolved. It was the worst pizza I’ve ever had. So Disappointed! Will not order again.
  • BP
    Blake Pendleton
    Dec 5, 2025
    5.0
    Fantastic experience, the Manager Ryan went above and beyond to correct an employees mistake! Coached the employee on proper procedure without belittling them as is so common in food operations. Will be ordering again soon!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Southport, NC?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 12:30 AM.

Can I order food for pickup at Papa Johns Pizza?

Yes, takeout is available daily from 10:00 AM to 11:10 PM Monday through Thursday and Sunday, and until 12:10 AM on Friday and Saturday.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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