Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Southport, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Southport pizza for any occasion. Call us for pizza delivery in Southport or stop by 4961 Long Beach Road SE for carryout to order the best pizza in Southport, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.7
242 reviews
5 stars
127
4 stars
32
3 stars
18
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor management responses, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked pizzas, incorrect toppings, and overall dissatisfaction with the product.
Customer Service
While some staff were praised for their friendliness and helpfulness, others were criticized for being rude or unhelpful, particularly in handling complaints.
Delivery Problems
Frequent issues with delivery, including wrong orders and delays, were noted, especially with the use of DoorDash drivers.
Positive Experiences
Despite the negative feedback, there were several positive reviews praising the taste of the pizza and the efforts of individual staff members to provide good service.
- DHDrew HatcherDec 30, 20255.0The pizza was correct, my order was ready on time, and an employee even walked my pizza out to the car for me so that I could carry both of my kids across the parking lot. Five stars!
- MRMichael RuggieroDec 16, 20251.0Ive ordered 3 times now and not once actually received food I could eat. First time, pizza showed up like 3 hours after I ordered it. I had honestly forgotten. It was clearly very old when it got to me. The second delivery never made it. I called a few minutes before they closed, 2 hours after I ordered, only to get a message they were closed. I was still charged for it, never received a credit. Now tonight I order again. After the time getting pushed back over an hour I call early to ask if its coming. Ashley, the manager, tells me she doesnt have a driver and no door dasher is picking up the order. I asked why no one notified the customer that their food might not come and she tells me "sir im only one person, I cant call every customer." She also proceeds to get excited when I ask if the pizza is ready, since it was. I guess she thought it was acceptable to offer food was prepared hours earlier awaiting a delivery driver who didn't show up. This has to be the worst management ive ever seen. They literally dont care whatsoever about their customers. I can only imagine how disgusting their kitchens are and how unsanitary the place must be.
- SKSharon KellerDec 9, 20251.0I usually have been pleased with my pizza However, tonight was awful. It was basically crust, dried up sauce (which I requested extra) and if was there cheese on it it must have dissolved. It was the worst pizza I’ve ever had. So Disappointed! Will not order again.
- BPBlake PendletonDec 5, 20255.0Fantastic experience, the Manager Ryan went above and beyond to correct an employees mistake! Coached the employee on proper procedure without belittling them as is so common in food operations. Will be ordering again soon!
- KNKenneth NelsonDec 1, 20251.0Their crappy version of New York style pizza. They didn’t even slice it.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Southport, NC?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:30 PM, and on Friday and Saturday from 10:00 AM to 12:30 AM.
Can I order food for pickup at Papa Johns Pizza?
Yes, takeout is available daily from 10:00 AM to 11:10 PM Monday through Thursday and Sunday, and until 12:10 AM on Friday and Saturday.
Does Papa Johns Pizza in Southport offer no-contact delivery?
Yes, this location offers no-contact delivery for customer safety and convenience.
How can I place an order online for delivery or carryout at Papa Johns in Southport?
You can order online through their website or mobile apps. Delivery orders can be placed at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/3933 and carryout orders at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/3933.
What types of food does Papa Johns Pizza in Southport serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Where is Papa Johns Pizza located in Southport?
It is located at 4961 Long Beach Road SE, Suite #5, Southport, NC 28461.
Can I get Papa Johns Pizza's menu and app information?
Yes, their menu is available online at https://www.papajohns.com/order/menu. You can also download their app from the Apple App Store or Google Play for easier ordering.
What other places are near Papa Johns Pizza in Southport that customers might visit?
Nearby places include Lil Bitty Donut Co. - Southport for bakery treats, NC Nail Spa for beauty services, and San Felipe Mexican Restaurant for Mexican cuisine, providing options for activities before or after visiting Papa Johns.
Are there convenient services near Papa Johns Pizza for travelers or shoppers?
Yes, nearby are Enterprise Rent-A-Car for travel needs, CVS Beauty for shopping, and PNC Bank for financial services, making it convenient for customers visiting the area.
What entertainment or quick food options are near Papa Johns Pizza?
Nearby fast food options include Taco Bell and KFC for quick meals, and Redbox for movie rentals, which customers can enjoy alongside their visit to Papa Johns.