McDonald's

3.4
1770 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4992 Long Beach Rd SE, Southport, NC
28461, United States

Hours

Reviews

3.4
1,770 reviews
5 stars
551
4 stars
380
3 stars
363
2 stars
165
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times for food.

Food Quality

Many reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Numerous customers noted that the restaurant was dirty, with unclean tables and floors.

Staff Attitude

While some staff were praised for their friendliness, many reviews highlighted rude or unprofessional behavior from employees.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items.
  • KW
    Kathy Williams
    6 days ago
    5.0
    Good fast food
  • CS
    Chris St.Pierre
    Nov 5, 2025
    3.0
    Long wait at drive thru them get the meal minus the main ingredient, chicken nuggets. Had to turn around park then wait inside
  • SZ
    Susan Zabrecky
    Oct 17, 2025
    5.0
    Loved the vanilla iced coffee...$1.00 on the app. Occasionally I'll have a egg muffin... always good
  • RB
    Ryan Bowman
    Oct 13, 2025
    4.0
    I've been to this location a few times over the last year. Today, service was a bit slow but the Big Mac meal was perfect. Hot and perfectly salted fries, the Big Mac was assembled beautifully and tasted great. They had some 70s sounding muzak music playing. On top of that it was a rainy day and I felt like I was back in 1978 with my grandma.
  • BB
    Badger
    Oct 13, 2025
    4.0
    Just sad I didn’t get my monopoly because my chicken biscuit got wrapped incorrectly

Frequently Asked Questions About McDonald's

What are the regular hours of operation for this McDonald's location?

This McDonald's is open every day from 5:30 AM to 11:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays it stays open until midnight.