Dairy Queen (Treat)

Reviews

• PZ

  Patti Zalnasky

  Feb 15, 2026
  2.0
  Need help at this location ignorant for management to have employee working on a Sunday evening by themselves
• MM

  Mallory

  Jan 29, 2026
  1.0
  I ordered a custom blizzard cake 4 days before I needed it for my bosses birthday party. When I went to pick it up they informed me that they “forgot to make it.” I will never give this location my business again.
• HR

  Hollie Richardson

  Jan 17, 2026
  1.0
  This is the absolute worst dairy queen. The blizzards are only half mixed every time you get one. Also, I always get the same blizzard at any dairy queen we visit, banana split blizzard. It has been off of the menu for years but every other dairy queen we go to still will make it since they always have the ingredients for a regular banana split. This diary queen refuses to make it. Last time they said they were out of bananas and today they just don't make it any more. The workers are also act like they hate their jobs and don't want to be there.
• HF

  H F

  Oct 24, 2025
  2.0
  Several workers were inside but they were closed at 10:20 instead of 11pm. It would be helpful for places to be open during their posted business hours.
• LH

  Lynne Hancock

  Oct 5, 2025
  1.0
  My daughter & grandchildren were treated horribly at the S Knoll Rd Dairy Queen in Southern Pines, NC. First, they were wanting chicken but were told that only hotdogs were available. Second, she tried to order the $7.00 meal deal (see poster picture) but requested the hotdogs to be plain because the grandchildren won’t eat the toppings. Instead of the two $7.00 meal deals, the employee charged for 2 hotdog meals (see picture of receipt) for $6.99. When the order was handed to my daughter, all she got were plain hotdogs. She had to ask for the chips that were supposed to be with the $6.99 meal instead of the fries wanted included in the $7.00 meal. When my daughter asked about the ice cream she was told that wasn’t what she ordered.n, the employee did not ring up the order correctly and had an attitude when my daughter said she would pay the $0.01 per meal to get the $7.00 meal. The employee refused to make the adjustment. My daughter was told she would have to order again if she wanted the $7.00 meal deal with dessert. In the photo submissions you can see a picture of the $7.00 meal deal my daughter wanted versus what the employee rang up. My daughter never raised her voice but instead of helping her, the employee called the police and said my daughter had threatened to “blow up the place.” My daughter left because she wanted no conflict and it was obvious that the employee was trying to create conflict. Needless to say, my family did not receive good customer service at all. This DQ franchise & location leaves a lot to be desired. In a world where there are lots of places to eat you would think that an employee would strive for the best in customer service so customers will return. That certainly did not happen with my daughter’s experience!

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