Business Details
About
Mexican Restaurant
Chipotle Southern Pines is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
488 reviews
5 stars
123
4 stars
35
3 stars
25
2 stars
49
1 star
256
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted that the restaurant was consistently dirty, with unclean tables and food areas.
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
There were numerous complaints about food quality, including dry or overcooked items, small portions, and instances of food poisoning.
Management Concerns
Reviews indicated a lack of effective management, with many customers noting that issues persisted despite changes in management.
Inconsistent Experience
Many customers described their experiences as hit or miss, with some visits being satisfactory while others were disappointing.
- GSGene SmithJan 3, 20265.0Great customer service Food was amazing
- ERElk RichardsonDec 24, 20253.0Dining area needed to be cleaned and tidied up. Drink stayion needed attention (clean up, and tea pots were empty).
- TMTegan MoseyDec 16, 20252.0Worst chipotle I’ve even been to chicken was dry and way over cooked. The guy making my order was rude. Only thing that was somewhat decent was the person checking us out but she was on her personal phone talking. She also couldn’t figure out how to use a gift card as the payment option. I’ve worked at chipotle myself and this is definitely not one I would ever come to again especially when I’m spending over $60.
- JMJoey MedinaDec 7, 20255.0GOOD FOOD NICE SMILE ON PEOPLE GOOD PRICE I WAS HUNGARY
- JSJohnny SinclairNov 29, 20251.0The reviews speak for themselves. Poor management, customer service and mediocre food quality.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Southern Pines serve?
Chipotle Southern Pines offers customizable fast-casual Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Southern Pines?
Chipotle Southern Pines is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill in Southern Pines located?
It is located at 10771 US 15-501 Hwy, Southern Pines, NC 28387, USA.
How can I order food from Chipotle Southern Pines online?
You can order online through Chipotle's official website or their app, including the Chipotle app available on the Apple App Store.
Does Chipotle Southern Pines have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill in Southern Pines?
You can reach them by phone at +1 910-783-2450 or via email at NC.4279.SouthernPin@chipotle.com.
Are there any nearby restaurants I can visit before or after dining at Chipotle Southern Pines?
Yes, nearby options include Trompos- Taco Truck, Freddy's Frozen Custard & Steakburgers, Kickback Jack's American Restaurant, Carmelita's Tacos + More, Golden Corral Favorites, Chick-fil-A, Red Bowl Asian Bistro, Godfather’s Pizza, Little Caesars Pizza, and Tropical Smoothie Cafe.
What are some nearby places where I can shop or get automotive services near Chipotle Southern Pines?
Nearby places include Sleep Number for retail shopping, Kangaroo Express and The Oil Changer Inc for gas and automotive services, Circle K convenience store and gas station, Pinehurst Toyota and Pinehurst Hyundai car dealers, and Pinehurst Auto Mall for automotive sales and repair.
Where can I find health and wellness stores near Chipotle Southern Pines?
Gordie’s Vitamins & Supplements and Nutrishop Southern Pines are nearby for health supplements, and LV Nail Spa is nearby for beauty and spa services.
Does Chipotle Southern Pines have a presence on social media and other platforms?
Yes, Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter with respective handles and pages to follow for updates and promotions.