Chipotle Mexican Grill

Reviews

• CH

  Conner Hermenau

  3 days ago
  2.0
  They constantly skimp on food, last time I went the guy at the cash register went back and scooped me more chicken without me saying anything because they gave me so little. This was my bowl tonight, it feels like they’re giving me less food every time lol
• CC

  Cali Comm

  6 days ago
  2.0
  Well sadly I’m just here to confirm what most of the other reviews have said. Our family was very excited to see this restaurant come to town and I’ve waited to review it in hopes that the poor experiences were growing pains or new restaurant fixes. I find it so disappointing that in a nice area like ours this Chipotle has always been not great. Today I went and they were out of both steak and Barbacoa. The place was dirty, garbages too full to put our trash in etc. The online ordering situation is just as terrible, it takes forever, and I’ve never even bothered to try the drive-through because of all the negative reviews. Even simple things like their soda aren’t done right. They have been consistently out of ice in the summer as well. The soda often tastes gross and I imagine the syrup needs to be replaced or the filters. Why is this becoming the normal thing for Chipotle and so many other restaurants? How can a restaurant that’s obviously this popular be so poorly staffed, run and stocked? Do better corporate overlords. Take the time and spend the money to not lose the whole business. The only reason why we keep coming back is the food (that isn’t out of stock) is better quality.
• SS

  Sara Siharat

  Feb 16, 2026
  1.0
  Their hours say they close at 11pm, but if you try going after 9pm they run out of everything and don’t bother prepping anymore. They might as well change their hours to 9pm.
• BA

  Brenda Ann

  Feb 16, 2026
  1.0
  I've been to many Chipotle Mexican Grill locations across the US and the Chipotle in Southern Pines NC may be the WORST in the country. My biggest complaint is that no matter what day or time we go there, they are consistently out of a key ingredient. One evening they're out of Carnitas. Another evening they're out of Lettuce or Cheese. Another they're out of Salsa. Another they're out of Chips. Then back to being out of Carnitas again, another meat, etc. For a restaurant with such a small menu, you'd think they would have the ability to keep the options stocked. From our own experience, this frustrating problem has existed long term, therefore, I'm not sure their employees are to blame. ( The turn over in this location makes your head spin). I can't help to think that the owner is more concerned about left over food than actually supplying the patrons with what's supposed to be on the Chipotle menu. The only reason they have the business they do, is people like us keep trying in hopes they'll live up the Chipotle name. I myself keep trying because I like Chipotle in general. But this location is a complete and total disappointment. I plan to contact Chipotle corporate to inform them of how this location represents their name.
• AG

  Andrea G

  Feb 6, 2026
  1.0
  This is quite possibly the worse Chipotle in my area! They are consistently lacking menu items well before close of business! The restaurant is usually in disarray and the employees dont seem to care. The food is the food and is usually decent when available! This Chipotle needs new management ASAP!

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