Business Details
About
Mexican Restaurant
Chipotle Southern Pines is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
479 reviews
5 stars
116
4 stars
35
3 stars
24
2 stars
48
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including stale ingredients, small portions, and instances of food poisoning.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and messy food preparation areas.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of oversight and poor staff training.
Inconsistent Experience
Several patrons noted that their experiences varied greatly, with some visits being satisfactory while others were disappointing.
- JJJoseph JimenezNov 16, 20255.0Arya was great. Served us quickly and the food was great!
- AAA.j.mNov 14, 20255.0Went in late afternoon and the gentleman with the face tattoos was super sweet. There was no line. The ingredients didn't seem dried out or old.
- DDDiegoNov 13, 20255.0I went to chipotle today and the service was great I was attended in such great fashion by ms Nancy, yulissa , Jill , Allyson and they were great, all night shift. Great staff
- MVMonica VeeNov 1, 20251.0Worst chipotle ever. Ordered online to have food in time to make a game and employees were late opening, with an attitude. Told her we were in a time crunch and needed it done asap repeated my name, and when I opened the food in the car it was the wrong order for a different name. Ordered steak and got chicken. I stop here at least once a week bc it's on my way to practice and it's ALWAYS something. You've got the drive thru now get a decent store manager. 90% of the time I'm pissed when I open my food, it's a gamble every time, will it be dry meat, dry vegetable, half empty container, or the wrong order??
- CBCatie BurkleyOct 9, 20251.0literally didn’t even get the drink i ordered??? i tipped $5 on the app and they gonna slam the window in my face after giving me just my food and no drink???? that’s ridiculous
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Southern Pines serve?
Chipotle Southern Pines offers customizable fast-casual Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Southern Pines?
Chipotle Southern Pines is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill in Southern Pines located?
It is located at 10771 US 15-501 Hwy, Southern Pines, NC 28387, USA.
How can I order food from Chipotle Southern Pines online?
You can order online through Chipotle's official website or their app, including the Chipotle app available on the Apple App Store.
Does Chipotle Southern Pines have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill in Southern Pines?
You can reach them by phone at +1 910-783-2450 or via email at NC.4279.SouthernPin@chipotle.com.
Are there any nearby restaurants I can visit before or after dining at Chipotle Southern Pines?
Yes, nearby options include Trompos- Taco Truck, Freddy's Frozen Custard & Steakburgers, Kickback Jack's American Restaurant, Carmelita's Tacos + More, Golden Corral Favorites, Chick-fil-A, Red Bowl Asian Bistro, Godfather’s Pizza, Little Caesars Pizza, and Tropical Smoothie Cafe.
What are some nearby places where I can shop or get automotive services near Chipotle Southern Pines?
Nearby places include Sleep Number for retail shopping, Kangaroo Express and The Oil Changer Inc for gas and automotive services, Circle K convenience store and gas station, Pinehurst Toyota and Pinehurst Hyundai car dealers, and Pinehurst Auto Mall for automotive sales and repair.
Where can I find health and wellness stores near Chipotle Southern Pines?
Gordie’s Vitamins & Supplements and Nutrishop Southern Pines are nearby for health supplements, and LV Nail Spa is nearby for beauty and spa services.
Does Chipotle Southern Pines have a presence on social media and other platforms?
Yes, Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter with respective handles and pages to follow for updates and promotions.