Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.3
892 reviews
5 stars
317
4 stars
168
3 stars
96
2 stars
77
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, unresponsive staff, and rude interactions.
Product Availability
Many reviews mentioned that the location often runs out of ice cream and other menu items, leading to customer frustration.
Food Quality
The quality of food was inconsistent, with complaints about cold or poorly prepared items, particularly blizzards and burgers.
Cleanliness and Maintenance
Several customers noted cleanliness issues and maintenance problems, including broken equipment and unsanitary conditions.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
- ABaddi boosNov 14, 20251.0I come to this dairy queen quite often, and have always had a great experience. Recenty a girl at the has been working the drive through window with dark hair, piercings and wears all black…. She is incredibly rude and off putting. She acts like she hates her job, is really unattentive, and seems miserable. She makes smart ass remarks to customers and it's so disrespectful. It leaves me with a bad taste in my mouth everytime I come there. I've seen her a few times and she always acts the same way. some friends of mine have said the same thing and remembered the girl too. I'm sure she treats more customers the same well. I'm sure management can find someone who will enjoy there job and can provide better customer service. It's time to let that girl go!
- SLSUMO LuluOct 21, 20252.0It's a little disruptive when you're just hungry and you want to pull into the drive-thru only to be told that they don't serve hot food at a certain time. Only ice cream is what the employee said they were selling. To close down the grill early due to a manager preference or a employee preference is non-professional. Needs to be addressed. Please fix problem. I do like this location and the food always seems to be hot and good. While the employees could use a little bit of customer service skills, this dairy Queen is still a great location.
- PGPatty GibsonOct 14, 20252.0I wanted a hot fudge sundae, but they were OUT OF HOT FUDGE !!! So I ordered a caramel one - it's an easy thing to make but was overflowing with ice cream, therefore there was no space for the caramel sauce and it mostly flowed off onto the table! It was a mess. My husband's Blizzard was NOT made right - way too blended, not yummy chunks, and it didn't have all the ingredients it was supposed to. He took it back to the counter only to have them tell us "yes it does! " The guy who took our order at the counter was a mumbler - we could hardly hear or understand him. Their next customer after us was NOT happy with his order either, and told us so as he passed our table on his way out. Getting ice cream should not be a bad experience!!!! Dairy Queen should always be a happy fun place!!! And I gave only one star on Atmosphere because of the huge black stain on the concrete by the front doors.
- MMMatthew MontavonOct 13, 20255.0Love the blizzards
- BSBrian SudolOct 12, 20254.0It's good ice cream friendly staff
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 110 Robert Snead Pky, Sneads Ferry, NC 28460, USA.
What are the operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers drive-thru service and outdoor seating for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, has high chairs, booster seats, restrooms, wheelchair accessibility, and free WiFi.
Can I order from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online at https://www.dairyqueen.com/en-us/order/pickup/n/44571/.
How can I find exclusive deals for Dairy Queen Grill & Chill?
Download the Dairy Queen app for exclusive deals and mobile rewards available in their app.
What nearby fast food options are available around Dairy Queen Grill & Chill?
Nearby fast food options include another Dairy Queen, McDonald's, and Michaelangelo's Pizza and Subs.
Are there any nearby shopping places close to Dairy Queen Grill & Chill?
Yes, The Anchor Gift Shop, Lowder's Furniture & Mattress, and Cheap Sleep NC are nearby for shopping needs.
What are some nearby wellness and medical services around Dairy Queen Grill & Chill?
Nearby wellness options include Island Hydration & Aesthetics spa, Whitekettle Chiropractic, The Float Spa SF, Med First Primary and Urgent Care, and Med First Immediate Care & Family Practice.