Tropical Smoothie Cafe

4.0
63 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
511 Outlet Center Drive, Smithfield, NC
27577, United States

Hours

Reviews

4.0
63 reviews
5 stars
39
4 stars
6
3 stars
3
2 stars
7
1 star
8
  • JM
    Jenn Moore
    Nov 11, 2025
    1.0
    Very disappointed that a business that claims to give discounts all year, doesn't participate in honoring veterans on veterans day. 🤷‍♀️
  • RR
    rjtheoptimistt
    Nov 8, 2025
    1.0
    The customer service and unfriendly attitudes are awful and the owner and management needs to do something about about it. They don't greet you, they are rude and don't smile. It's dirty too. Go elsewhere for a smoothie
  • RR
    rjrodriguezASMR
    Nov 7, 2025
    1.0
    DO NOT GO HERE. Order your smoothies elsewhere. The customer service is the worst that I've ever seen. The employees have the absolute worst attitudes. They don't smile, they don't even greet you or acknowledge you when you come in. When you're next up in line, you have to be the one to walk right up and talk first. They have nothing but attitudes, rude energy and bad service. I've tried giving this place a chance a few times, but it's always been meet with disappointment, rolled eyes, angry or depressed faces, and cold food. They always give you the food cold. It seems like the poor attitudes and customer service has been a continuing problem with this place, and even the other comments will tell you. If an employee doesn't want to be nice, greet you and smile, then they shouldn't be working on customer service. If you're shy, then you're in the wrong profession. Stop hiring unfriendly people! I won't be coming here again and I suggest you don't as well, unless you like unfriendly service , bad attitudes, unsanitary dirty bathroom and store, cold food, and watered down watery flavorless smoothies. This has all been a recurring theme at these places and nothing has changed
  • JJ
    Julia Jesse
    Oct 19, 2025
    1.0
    The girl making the smoothies started making them before we finished our order made them with sugar when we specified without. Both girls working had very poor attitudes.
  • SS
    sonia sanchez
    Oct 4, 2025
    1.0
    I rarely leave bad reviews, but this experience deserves attention. Please stop letting teenagers run the establishment without supervision. I placed a smoothie order at 8:38 p.m. (well before closing at 9), and arrived at 8:42 to pick it up. The girl working told me they had already cleaned up and put everything away. Moments later, another young employee started making the order while they both made faces at each other. Completely unprofessional. Never again. Do better and teach proper customer service.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.