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Pizza Hut

3.6
(753 reviews)

Business Details

(919) 934-5926

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 725 N Bright Leaf Blvd in Smithfield, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
725 N Bright Leaf Blvd, Smithfield, NC
27577, United States

Hours

Reviews

3.6
753 reviews
5 stars
342
4 stars
122
3 stars
69
2 stars
51
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unhelpful staff, and lack of communication.

Food Quality

Mixed reviews on food quality, with some praising the taste while others complained about cold, stale, or incorrectly prepared items.

Dine-In Experience

Many customers expressed frustration over the inability to dine in due to staff shortages and poor management.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Customer Support

Customers reported difficulties in reaching customer support for order issues, with many experiencing long hold times and unresponsive staff.
  • AN
    Amy Nicole
    2 days ago
    3.0
    The ONLY complaint I have is about my most recent delivery order ( last week) My pizza was delivered over 20 mins past the original 50 min wait time i was given for my delivery oand I literally stay across the street from them.
  • MM
    Miguel Monzon
    Feb 15, 2026
    1.0
    General manager is very rude and disrespectful, hung up on me when asking about prices, and then lied when asked about why the disrespectful hang up mid sentence.
  • EC
    Elizabeth Casey
    Feb 14, 2026
    1.0
    Decided to dine-in last night with a friend and was very disappointed. When we arrived there was nobody to seat us so we sat ourselves. Sat there approximately 15 minutes before anyone even noticed. After finally being noticed a young lady in the kitchen had to get on the servers for not waiting their tables like they are supposed to. Apparently they wanted to have a little argument about who is going to do what because the young lady told them to "rock paper scissors" she didn't care who did it. After she walked off and left them to decide who was going to wait our table I watched as the "3 stooges" argued over who was going to do it and knew I was watching them argue about it. They work it out after a few minutes and two of them go back to doing absolutely nothing while the young fellow who got the shaft decides he ain't waiting on us he is going to wipe tables instead. It was at that point I got up from the dirty table I had sat at and left. I was completely appalled at their behavior. And if I was manager of this establishment I would have fired all three on the spot ! I will not be going back to this establishment but im sure it won't matter cause its one less person they have to wait on.
  • GS
    Gene Stafford
    Feb 7, 2026
    1.0
    This is the worst pizza hut I have ever been to. I travel the US and came here 1 time they had no pizza or bread sticks so we left. Came here again today they have the whole one side of dinning rooms filled with boxes and said we can't sit on the other side there is a party. Worst ever go somewhere else sounds like they were all having a party in the kids when we arrived.
  • JL
    Jeromy Lyon
    Jan 31, 2026
    1.0
    This is by far the worst pizza hut I have ever been to. I have been probably a total of 15 times and every single time there is some sort of issue. 5 separate times I have went there and they have told me they didnt have my order period. I even call to make orders so I spoke with an employee everytime!! I walk in and they say "did you even place an order" 😆. And on top of that the food is always lacking and the service itself is despicable. A bunch of kids AND adults that have zero people skills and are down right hateful!! By far the WORST pizza hut in my county. I don't usually leave reviews on anything. But im fed up with this place. Will be calling their cooperate office as well. But from what i read in other comments they aren't very helpful either. Thing is im very resilient. I'll call and call until something is done lol. I'll just annoy them...

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