Numerous reviews highlighted slow and inattentive service, with customers waiting long periods to be seated or served.
Food Quality
Many customers reported inconsistent food quality, with complaints about cold, overcooked, or reheated items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers experiencing rude or unhelpful service.
Management Concerns
Multiple reviews pointed to poor management and staffing issues, suggesting a need for better oversight and training.
MF
melody faeizi
Nov 14, 2025
2.0
Service at the bar was super slow. Bartender looked at us 3 times and never acknowledged us to say hey, hold one, nothing. Took forever to get our food. But the air vent is what took me out.
ML
Marion Lee
Nov 9, 2025
1.0
If you love waiting two to three business days for a refill and being ignored by your server, this is the spot for you! The staff must get paid extra to be rude because they’ve mastered it. Don’t even think about asking anyone else for help they’ll proudly tell you, “I’m not your server,” and go back to standing around. Five stars for attitude, zero for service. What a joke.
AC
Adam Clarke
Nov 5, 2025
1.0
I called in twice today to place a pickup order and nobody answered. I walked into the restaurant to place an order and nobody there could help me either. You guys might as well just go out of business.
KH
Kasey Hales
Nov 2, 2025
1.0
I'm not someone to leave a review, but I felt the need to today. We went here for dinner with our 3 month old tonight. It took us 10 minutes for our waitress to come to our table then another 10 for our drinks. In the meantime our baby needed to be changed, to my surprise, the changing table had been removed (see photo). I ended up having to change my child in the back of my car while it was pouring rain. Now I know the weather is not controlled by this establishment, BUT I should not have had to go out to our car to change my child in the first place.
Anyways, we got our food and it was warm and tasted fine but we only received some of our order. While eating, my husband finished his drink and we waited about 20 minutes before having to find our waitress to ask for a refill.
CG
Celia Gomez
Nov 2, 2025
1.0
Only because I can’t give no stars, my family and I came in and waiting for 15 minutes and no one came over at all not even to get our drinks… this is the second time we decided to come back and still service was not good.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Smithfield, NC specialize in?
Buffalo Wild Wings specializes in Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the opening hours for Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open from 11:00 AM to 12:00 AM, Monday through Thursday.
What are the weekend hours for Buffalo Wild Wings?
On Fridays and Saturdays, Buffalo Wild Wings is open from 11:00 AM to 2:00 AM; on Sundays, it is open from 11:00 AM to 12:00 AM.
Where is Buffalo Wild Wings located in Smithfield, NC?
Buffalo Wild Wings is located at 130 S Equity Dr., Smithfield, NC 27577, USA.
What is the phone number to contact Buffalo Wild Wings in Smithfield?
You can reach Buffalo Wild Wings at +1 919-938-1250.
Does Buffalo Wild Wings in Smithfield offer takeout options?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant among other types such as a sports bar and chicken wings restaurant.
Are there other dining options near Buffalo Wild Wings in Smithfield?
Yes, nearby dining options include Smithfield Seafood Restaurant, San Marcos Mexican Restaurant, Subway, Chipotle Mexican Grill, Vero's Pizzeria, and Cold Stone Creamery.
What nearby places can I visit before or after eating at Buffalo Wild Wings?
You can visit Luxury Nails & Spa or Perfect 10 Salon and Spa for beauty treatments, or stop by Carolina Pottery for home decor shopping nearby.
Is there a nearby coffee shop close to Buffalo Wild Wings?
Yes, there are nearby Starbucks locations where you can enjoy coffee before or after your meal at Buffalo Wild Wings.
How can nearby places like US Army Recruiting influence visitors to Buffalo Wild Wings?
Visitors exploring nearby places such as US Army Recruiting or US Marine Corps Recruiting may find Buffalo Wild Wings a convenient spot to relax and enjoy a meal or sports bar experience afterwards.