Buffalo Wild Wings

3.4
2324 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
130 S Equity Dr., Smithfield, NC
27577, United States

Hours

Reviews

3.4
2,324 reviews
5 stars
870
4 stars
430
3 stars
298
2 stars
212
1 star
514

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow and inattentive service, with customers waiting long periods to be seated or served.

Food Quality

Many customers reported inconsistent food quality, with complaints about cold, overcooked, or reheated items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers experiencing rude or unhelpful service.

Management Concerns

Multiple reviews pointed to poor management and staffing issues, suggesting a need for better oversight and training.
  • MF
    melody faeizi
    Nov 14, 2025
    2.0
    Service at the bar was super slow. Bartender looked at us 3 times and never acknowledged us to say hey, hold one, nothing. Took forever to get our food. But the air vent is what took me out.
  • ML
    Marion Lee
    Nov 9, 2025
    1.0
    If you love waiting two to three business days for a refill and being ignored by your server, this is the spot for you! The staff must get paid extra to be rude because they’ve mastered it. Don’t even think about asking anyone else for help they’ll proudly tell you, “I’m not your server,” and go back to standing around. Five stars for attitude, zero for service. What a joke.
  • AC
    Adam Clarke
    Nov 5, 2025
    1.0
    I called in twice today to place a pickup order and nobody answered. I walked into the restaurant to place an order and nobody there could help me either. You guys might as well just go out of business.
  • KH
    Kasey Hales
    Nov 2, 2025
    1.0
    I'm not someone to leave a review, but I felt the need to today. We went here for dinner with our 3 month old tonight. It took us 10 minutes for our waitress to come to our table then another 10 for our drinks. In the meantime our baby needed to be changed, to my surprise, the changing table had been removed (see photo). I ended up having to change my child in the back of my car while it was pouring rain. Now I know the weather is not controlled by this establishment, BUT I should not have had to go out to our car to change my child in the first place. Anyways, we got our food and it was warm and tasted fine but we only received some of our order. While eating, my husband finished his drink and we waited about 20 minutes before having to find our waitress to ask for a refill.
  • CG
    Celia Gomez
    Nov 2, 2025
    1.0
    Only because I can’t give no stars, my family and I came in and waiting for 15 minutes and no one came over at all not even to get our drinks… this is the second time we decided to come back and still service was not good.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Smithfield, NC specialize in?

Buffalo Wild Wings specializes in Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the opening hours for Buffalo Wild Wings on weekdays?

Buffalo Wild Wings is open from 11:00 AM to 12:00 AM, Monday through Thursday.