Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported slow service, especially in the drive-thru, with long wait times even when few cars were present.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold items and incorrect orders.
Cleanliness
The restaurant was often noted for its cleanliness, which was a positive aspect highlighted by several customers.
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor management.
JJ
Jim Johnson
Jan 1, 2026
5.0
It's been a minute since I've been to an Arby's, but I had a hankering for some roast beef and stopped in for lunch when in Smithfield. The sandwich was as good as I remembered, and I love those curly fries with horsey sauce. The restaurant is clean and well-maintained, and the service was fast and friendly.
SA
Sonia “Sammi” Ahmed
Dec 8, 2025
4.0
Had to wait a bit due to no one being available at the front for at least 3 minutes. Otherwise everything was good. Ordered 3 double roast beef classics, 2 double beef -n- cheddar’s, 2 regular roast beef’s and a small curly fries to the tune of $48 and some change 🤦🏾♀️ This was on the way back home to Myrtle Beach. Very clean though I might add!
MG
Michael G
Nov 22, 2025
5.0
Hungry for bogo special
FP
Frank Peterpaul
Nov 12, 2025
5.0
Fast and friendly service. The food is always hot and fresh and the staff is always polite and attentive.