McDonald's

3.4
1572 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1703 E 11th St, Siler City, NC
27344, United States

Hours

Reviews

3.4
1,572 reviews
5 stars
541
4 stars
340
3 stars
256
2 stars
140
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and unprofessional behavior.

Food Quality

Several customers reported issues with food quality, including incorrect orders, stale items, and hygiene concerns.

Cleanliness

Many reviews mentioned the restaurant's cleanliness issues, particularly with dirty tables and restrooms.

Service Speed

Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable experiences, particularly during specific visits.
  • NP
    Nancy Peters
    Dec 15, 2025
    1.0
    Got charged for 4 large fries that I didn't order and they refused to credit my card back ! Ordered a small drink got charged for a large!
  • NA
    Nikki A
    Dec 5, 2025
    1.0
    I’ve came to this McDonald’s in the past no issue. But last night was a different problem, I am not blaming them for it cause my little girl hitting her head was her own fault as well as my own, but your table should not be sharp enough to leave a gash in my child’s head, which by the grace of God did not require a trip to the ER. But your staff which I asked three times to get the first aid kit Cleaned up and taken care of, Wanted to start speaking to each other in Spanish, pointing at me, laughing at me and making fun of me. I have took it to your customer service line, and I have been given a case number, I tried to even call the store and no one picks up the phone. And just to clarify, this gash did make her bleed, I did not get no names because no one was wearing a name tag but only one person helped me out after having to ask three times, He even offered to help me clean my daughter’s wound Because of how much I was shaking. And all of this took place between 8 PM And 9 PM.
  • RZ
    Randall Zrubek
    Oct 30, 2025
    4.0
    Decent McDonalds. Staff is smiling and friendly.
  • BH
    Breana Hussey
    Oct 18, 2025
    1.0
    0 stars. Person taking order through drive through was very rude and kept seeming to rush me when trying to order, kept asking is that all very rudely. It was not busy at the time it was around 11:30 tonight
  • SD
    Sairymar Diaz
    Oct 2, 2025
    1.0
    Bad place. Customer service is the worst. Can never handle anything right. Hispanic lady on drive thrue made an “hay dios” like oh my god” comment because I told her to give me a sec as I was pulling the app for a code! If app wasn’t as slow as it it. Mind you it was probably like 15 secs in. & this is not my first encounter with bad customer services. I had it! Rather drive to ramsuer than coming to this place again!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's has a drive-thru open 24/7.