McDonald's

3.4
1564 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1703 E 11th St, Siler City, NC
27344, United States

Hours

Reviews

3.4
1,564 reviews
5 stars
536
4 stars
340
3 stars
255
2 stars
140
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reports of rude or apathetic staff, particularly during busy hours.

Food Quality

Numerous complaints about food quality, including incorrect orders, stale items, and hygiene issues, such as foreign objects found in food.

Cleanliness

Customers frequently noted that the restaurant and restrooms were dirty, with trash and unclean tables being common complaints.

Speed of Service

Many reviews highlighted slow service times, both in the drive-thru and inside the restaurant, leading to long waits for orders.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, particularly during less busy times.
  • RZ
    Randall Zrubek
    Oct 30, 2025
    4.0
    Decent McDonalds. Staff is smiling and friendly.
  • BH
    Breana Hussey
    Oct 18, 2025
    1.0
    0 stars. Person taking order through drive through was very rude and kept seeming to rush me when trying to order, kept asking is that all very rudely. It was not busy at the time it was around 11:30 tonight
  • JP
    jose ignacio aviles plata
    Oct 5, 2025
    3.0
    Se encuentran las mesas sucias muy usualmente. Excelente para llevar.
  • SD
    Sairymar Diaz
    Oct 2, 2025
    1.0
    Bad place. Customer service is the worst. Can never handle anything right. Hispanic lady on drive thrue made an “hay dios” like oh my god” comment because I told her to give me a sec as I was pulling the app for a code! If app wasn’t as slow as it it. Mind you it was probably like 15 secs in. & this is not my first encounter with bad customer services. I had it! Rather drive to ramsuer than coming to this place again!
  • AH
    amanda hege
    Sep 28, 2025
    2.0
    Is this really extra gravy? I paid for extra gravy and the biscuits aren't even covered like it is when you get regular gravy. I don't understand paying more for less. Biscuits are hard I know a lot of places use day old biscuits for gravy. But this is ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's has a drive-thru open 24/7.