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McDonald's

3.0
(196 reviews)

Business Details

3961 Village Ctr S, Sherrills Ford, NC
28673, United States
(704) 325-5042
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
3961 Village Ctr S, Sherrills Ford, NC
28673, United States

Hours

Reviews

3.0
196 reviews
5 stars
69
4 stars
23
3 stars
21
2 stars
12
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.

Customer Experience

Several customers expressed frustration with the overall dining experience, citing issues with order accuracy and lack of assistance from staff.

Management Concerns

Multiple reviews highlighted poor management and training, suggesting that staff were not adequately prepared to handle customer service.
  • BR
    Brianna Roberts
    Feb 21, 2026
    1.0
    We have truly never had a good experience with this location. Fries always cold. Orders often not correct and when you go in to have them corrected it takes an act of God to get an employee for help.
  • KO
    Keith Orndorff
    Feb 13, 2026
    4.0
    I visit this location every day for iced coffee. Just don't ask for a cup of water. They will make you go back through the drive thru and pay .20 cents. Ridiculous!
  • JP
    Jessica Phillips
    Feb 7, 2026
    5.0
    Our local McDonald's. Always great service at this location, even late at night.
  • MB
    Michael Bradshaw
    Jan 31, 2026
    1.0
    On Saturday 1/31/26 at 11:10am I pulled up to the right side drive thru at the same time someone pulled into the left side. When the car on the left finished ordering the McDonald’s employee told me they were closing due to weather. The car to the left pulled up to the window to get their food. I was left explaining to my 7 year old that we were not getting chicken nuggets. I will not go back to this location.
  • RC
    Riley campbell
    Jan 16, 2026
    1.0
    Been here a couple times and its always something ether food not right or waiting a very long time .

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