Dunkin'

3.1
297 reviews
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Business Details

7936 Bradley Long Dr, Sherrills Ford, NC
28673, United States
(704) 745-4698
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sherrills Ford, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7936 Bradley Long Dr, Sherrills Ford, NC
28673, United States

Hours

Reviews

3.1
297 reviews
5 stars
117
4 stars
29
3 stars
26
2 stars
27
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing frustration over poor interactions and lack of basic courtesy.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and items being out of stock, leading to dissatisfaction.

Wait Times

Customers frequently complained about excessively long wait times both in the drive-thru and inside the store, often exceeding 20 minutes.

Food Quality

Several reviews mentioned stale or poorly prepared food, with complaints about the quality of donuts and coffee being below expectations.

Management Issues

There were multiple mentions of poor management and lack of training for staff, contributing to the overall negative experience.
  • AM
    Alexis Montague
    Dec 21, 2025
    2.0
    The food and coffee were great, but the customer service fell short of expectations. The team didn’t offer the warm, friendly atmosphere we typically experience at other Dunkin’ locations or even nearby competitors. If you’re looking for an upbeat vibe, this may not be the best fit. This location also seems more focused on drink preparation than food service.
  • GH
    Ginger Houchins
    Nov 27, 2025
    3.0
    Staff is pleasant and coffee products are wonderful. Maybe I'm just getting tired of dunkin' donuts but they seem to have lost a little of their gloss and I have found some local stores that have a better tasting and textured donuts. Atmosphere is like most of the modern fast food places, rather austere really no atmosphere. Give me back the old booze tucked neatly together where you can have a private conversation
  • JM
    James Mck
    Nov 21, 2025
    1.0
    People in the window are rude. Tall dude with a beard.
  • LM
    Logan Mckinney
    Nov 16, 2025
    1.0
    This place blows, hate it’s the only dunkin near my house but I’ll for sure be taking my money across the street every morning to the Starbucks next door. Told everyone working the drive thru thank yoy , was kind, and at the end told them to have a great day. Nothing not even one word. They just looked at me like I was crazy. Can’t belive people still come here.
  • AF
    Amy Fitzgerald
    Nov 14, 2025
    4.0
    The staff at this location has always been very friendly. The only complaint I would have would be, I like my coffee hot when I order it that way.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Sherrills Ford, NC?

Dunkin' is open Monday to Saturday from 6:00 AM to 8:00 PM, and Sunday from 7:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services for customer convenience.