Brand Certified
Wendy's
3.9(1591 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
901 S Lafayette St, Shelby, NC
28152, United States
Certified by Wendy's • Mar 01, 2026
(704) 487-7209
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/shelby/901-s-lafayette-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
1,591 reviews
5 stars
720
4 stars
415
3 stars
222
2 stars
91
1 star
143
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food types.
Service Quality
Feedback highlighted inconsistent service, with some staff being friendly and efficient, while others were rude and unprofessional.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold, poorly prepared items and unsanitary conditions.
Speed of Service
The drive-thru service was noted as quick by some, but many customers experienced long wait times and delays.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and concerns about food safety.
- MSMark SmithFeb 14, 20261.0Every Saturday, the crew gets my order wrong. I take my order back only on Saturdays. During the week no problems.
- KDKayla DegreeFeb 7, 20261.0Placed Order on DoorDash tried to call the store and tell them to make sure they put every In my bag this time and someone picked up the phone and said “I took the phone off the hook because I’m not gonna listen to it ring”……. NOT Customer Service At All
- STScary TimeDec 24, 20255.0Great place very pretty cheap meals 4-6$ once got approached by a guy who didn't remember what month it is
- BBBermyboyDec 13, 20255.0Staff is super efficient here so service is always fast and friendly.
- DTDale TesseneerDec 2, 20251.0We went thru the drive thru. When we got home we did NOT have all our order. I tried to call over and over. No one answered my husband went back up there and ask to speak to the manager. He was told someone wanted to speak to him but he never came. Finally to guy ask could he do something for us. My husband said YES. get me the items I was missing. Well by all this time our fries were ice cold and everything else was too. Nothing offered or given for that. We will take our business elsewhere. Tyvm
Frequently Asked Questions About Wendy's
Is 04 Shelby Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Shelby?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Shelby serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near the Shelby location?
Yes, delivery may be available near you. Check availability by entering your address in the Wendy's app or at order.wendys.com.
How can I provide feedback about my experience at the Shelby Wendy's?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, visit the online contact page, or complete the Customer Satisfaction Survey with your receipt details. For direct location contact, call (704) 487-7209.
What payment methods are accepted at Wendy's in Shelby?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find the menu and pricing for Wendy's in Shelby?
Menu and pricing can be viewed at order.wendys.com or in the Wendy's mobile app after selecting the Shelby location.
Are there any fast food restaurants near Wendy's in Shelby?
Yes, nearby fast food options include Sonic Drive-In, Little Caesars Pizza, Taco Bell, Burger Barn, and Arby's, offering a variety of quick meal choices.
What nearby beauty salons are close to Wendy's Shelby location?
Nearby beauty salons include Divine Connections Salon, Salon Planted, Christy & Co Salon, and Belmont Place Salon, providing convenient options for hair and spa services.
Are there any automotive-related services near Wendy's in Shelby?
Yes, nearby automotive services include Haynes Auto Trader, O'Reilly Auto Parts, Carter Chevrolet, Marburger Chevrolet, and NAPA Auto Parts for repair, parts, and vehicle sales.
How can I use nearby locations to plan my visit to Wendy's in Shelby?
You can easily combine your Wendy's visit with stops at nearby spots like Sonic Drive-In if you want fast food variety, or visit a nearby beauty salon like Divine Connections Salon for a haircut before or after your meal.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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