Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,574 reviews
5 stars
711
4 stars
412
3 stars
221
2 stars
91
1 star
139
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Service Issues
Frequent complaints about slow service, rude staff, and incorrect orders, particularly during evening shifts.
Cleanliness
Concerns about cleanliness in the dining area and reports of unsanitary conditions.
Customer Experience
Varied experiences with staff professionalism; some praised friendly service while others reported rudeness.
Drive-Thru Efficiency
Drive-thru service is generally quick, but there are reports of long waits during busy times.
- CMCary MartinNov 6, 20255.0Really nice people 👍
- AHAmy HOct 24, 20253.0It's ok
- LHLeslie HartleyOct 21, 20251.0Burgers were not freshly cooked like advertised. Fries were old. Poor quality! Not worth the money.
- POPat OOct 15, 20254.0We were told this Wendy's does not participate in free fries on Friday. That was disappointing
- GGGA GirlSep 23, 20251.0Went to go get a biggie bag with a co worker! BBQ sauce was left out of one of the bags! Simply asked for a BBQ sauce and that is was missing. Girl at the window said it will be 50 cent. We asked isn’t it included… given there was a ranch in the other biggie bag. It just simply was not put in the bag … no big deal at all. Girl said “let me see it” girl snatched the bag… she dug all through the bag with no gloves excessively like she didn’t believe us then said “oh you can have it then.” As putting the car in drive the girl then proceeds to sarcastically say have a “great day ma’am” while waving out the window with a huge attitude. Girl was a Hispanic young girl … clearly not professional at all! So rude! Shouldn’t be working at the window and have customer interaction! Get back to office and the BBQ sauce was completely busted guessing that is why she was waving so sarcastic! Just wow! Somebody needs to either let her go or let her not work in the front! Learn how to treat people & realize it’s okay to admit when you are wrong. No one was rude at all, you should return the same courtesy.
Frequently Asked Questions About Wendy's
Is 04 Shelby Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shelby, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shelby, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 487-7209.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 04 Shelby Wendy’s serve breakfast?
Yes, this Wendy’s location in Shelby, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Shelby?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Shelby serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near the Shelby location?
Yes, delivery may be available near you. Check availability by entering your address in the Wendy's app or at order.wendys.com.
How can I provide feedback about my experience at the Shelby Wendy's?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, visit the online contact page, or complete the Customer Satisfaction Survey with your receipt details. For direct location contact, call (704) 487-7209.
What payment methods are accepted at Wendy's in Shelby?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find the menu and pricing for Wendy's in Shelby?
Menu and pricing can be viewed at order.wendys.com or in the Wendy's mobile app after selecting the Shelby location.
Are there any fast food restaurants near Wendy's in Shelby?
Yes, nearby fast food options include Sonic Drive-In, Little Caesars Pizza, Taco Bell, Burger Barn, and Arby's, offering a variety of quick meal choices.
What nearby beauty salons are close to Wendy's Shelby location?
Nearby beauty salons include Divine Connections Salon, Salon Planted, Christy & Co Salon, and Belmont Place Salon, providing convenient options for hair and spa services.
Are there any automotive-related services near Wendy's in Shelby?
Yes, nearby automotive services include Haynes Auto Trader, O'Reilly Auto Parts, Carter Chevrolet, Marburger Chevrolet, and NAPA Auto Parts for repair, parts, and vehicle sales.
How can I use nearby locations to plan my visit to Wendy's in Shelby?
You can easily combine your Wendy's visit with stops at nearby spots like Sonic Drive-In if you want fast food variety, or visit a nearby beauty salon like Divine Connections Salon for a haircut before or after your meal.