Taco Bell

3.6
1547 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 115 E. Dixon Blvd in Shelby. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
115 E. Dixon Blvd, Shelby, NC
28150, United States

Hours

Reviews

3.6
1,547 reviews
5 stars
638
4 stars
327
3 stars
221
2 stars
90
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including cold items, missing ingredients, and overall dissatisfaction with the taste.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Management Issues

Customers expressed concerns about poor management and staffing, leading to disorganized service and a lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that food was sometimes fresh and well-prepared.
  • JB
    Jeni Barnes
    Oct 5, 2025
    1.0
    If you come after 10pm .....you WILL NOT GET WHAT YOU ORDERED!! SUCK IT UP!! GET YOUR MONEY BACK!!! IF YOUR THE LUCKY ONE TO GET FOOD THE WAY YOU ORDERED IT...THEN KUDOS πŸ‘TO YOU!!! REFUND PLEASE πŸ™πŸ˜’
  • KR
    Keni Romeros
    Sep 19, 2025
    1.0
    Very bad attitude employees and get bad at customers, cold food I do not recommend them.
  • RC
    Rhoby Crawford
    Sep 7, 2025
    1.0
    Not surprised,but extremely disappointed. My wife and myself both struggle with using the self order stations, so we waited at the counter to place our order with a person. So the employee rudely asked what it was that we need. We told him we wanted to order and he said no. You have to order over there. We politely asked if we couldn't order with him. He very rudely pointed to the order station and said (YOU HAVE TO ORDER THERE). So in short.. we turned away and went somewhere else. We will not be back I promise.
  • TM
    Trace Mcdaniel
    Sep 6, 2025
    4.0
    It seems like Taco Bell is hiring people that don't care abo6who is standing at the counter but they sure have fun with each other. We waited 35 minutes for our food. This is a FAST FOOD RESTAURANT.
  • TA
    Tamekia Alexander
    Aug 28, 2025
    5.0
    I love coming to this location! The African American Lady that be in the drive through is so amazing! She has the sweetest spirit ever! Very pleasant soft spoken. I’m going to have to get her name next visit. I believe she is a manager. Either way she Rocks!!😊

Frequently Asked Questions About Taco Bell

What are the operating hours of the Taco Bell at 115 E. Dixon Blvd in Shelby?

Taco Bell is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 3:00 AM on Friday and Saturday.

Does this Taco Bell location have a drive-through service?

Yes, the Taco Bell at 115 E. Dixon Blvd offers drive-through service during all its operating hours.