Subway

3.8
346 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shelby Subway® Restaurant at 322 W Dixon Boulevard brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
322 W Dixon Boulevard, Shelby, NC
28152, United States

Hours

Reviews

3.8
346 reviews
5 stars
167
4 stars
67
3 stars
29
2 stars
28
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many experiences highlighting slow service and incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty bathrooms and unclean food preparation areas.

Food Quality

Several customers expressed dissatisfaction with the freshness and quality of the food, noting stale bread and skimpy portions.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
  • RO
    Rowan Orion
    Dec 28, 2025
    5.0
    We had an amazing experience here, everything was in stock and well kept. We came in late night before closing, starving after a whole day of flying. Zach was so kind and had a great sense of humor despite us coming in last minute and he saved the day! We are so grateful for Zach and the way he so willingly treated us with courtesy and compassion. He deserves a raise. Thank you!!!!!! 🙏
  • JG
    Jane Gault
    Nov 25, 2025
    1.0
    This store won’t even let you wash your hands and use the bathroom before you eat. I went there today and I go there all the time I didn’t pick up orders to deliver there every time they ain’t let me go to the bathroom before but today the manager was there she says she’s the manager And she told me I had to buy something to eat and lay on the table before I could go, use the bathroom and wash my hands I think that is disgusting if you’re a customer and you’re gonna buy something to eat I think that should let you use the bathroom and and wash your hands I will be thinking legal action
  • BM
    Bobby Moore
    Oct 9, 2025
    1.0
    I am disabled Diabetic and visually impaired I was shopping in the mall behind the store when I had to urinate and the store had no bathroom.so I walked into this Subway and asked about the restroom there was a customer at the register but the manager was so rude she told me I had to purchase something first and I understand they may have problems, but before I could even finish explaining she cut me off rudely again to the point that the other customer offer to pay for me so not to have to witness this right in front of him. And oddly enough my family used this store all the time probably spent close to a thousand this year alone. She was very rude and no I didn't make through the parking lot before urinating myself, so as of now all photos are being taken for part in a lawsuit for rude and public humiliation of what used to be a loyal customer. So if something is not done about this lady I will be filing a lawsuit.
  • CC
    Christopher
    Sep 14, 2025
    1.0
    Most definitely the worst Subway I've ever had very rude and doesn't look like the vegetables was even fresh and the utensils and The containers don't look like they've been washed in weeks My dog wouldn't even eat the other half of my sub
  • JO
    Jamie Owen
    Sep 6, 2025
    1.0
    If I could leave zero stars, but unfortunately it isn’t an option. They make food incorrectly and leave out side items constantly. Avoid this store at all costs. Also, if you try to call them to make things right, you can get into contact with them the alleviate the problems.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Shelby?

The Subway restaurant is located at 322 W Dixon Boulevard in the Shelby Plaza Shopping Center, Shelby, NC 28152.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.