Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Shelby Subway® Restaurant at 322 W Dixon Boulevard brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
344 reviews
5 stars
166
4 stars
67
3 stars
29
2 stars
28
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported issues with food quality, including stale bread, incorrect orders, and skimpy portions.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, including dirty utensils and unclean dining areas.
Service Speed
Customers frequently complained about slow service, with long wait times for orders and slow staff.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that there are positive experiences to be had.
- BMBobby MooreOct 9, 20251.0I am disabled Diabetic and visually impaired I was shopping in the mall behind the store when I had to urinate and the store had no bathroom.so I walked into this Subway and asked about the restroom there was a customer at the register but the manager was so rude she told me I had to purchase something first and I understand they may have problems, but before I could even finish explaining she cut me off rudely again to the point that the other customer offer to pay for me so not to have to witness this right in front of him. And oddly enough my family used this store all the time probably spent close to a thousand this year alone. She was very rude and no I didn't make through the parking lot before urinating myself, so as of now all photos are being taken for part in a lawsuit for rude and public humiliation of what used to be a loyal customer. So if something is not done about this lady I will be filing a lawsuit.
- CCChristopherSep 14, 20251.0Most definitely the worst Subway I've ever had very rude and doesn't look like the vegetables was even fresh and the utensils and The containers don't look like they've been washed in weeks My dog wouldn't even eat the other half of my sub
- JOJamie OwenSep 6, 20251.0If I could leave zero stars, but unfortunately it isn’t an option. They make food incorrectly and leave out side items constantly. Avoid this store at all costs. Also, if you try to call them to make things right, you can get into contact with them the alleviate the problems.
- SHSami HawkinsAug 16, 20252.0My boyfriend wanted to be nice and get me my favorite… a sandwich from subway but little did I know they put tuna inside of it.. I am allergic to tuna… and unfortunately found tuna with my sandwich somehow?? I found out before I ate it and I’m grateful but imagine if I didn’t see it… I can’t imagine how unsanitary those workers could have been in order for this to happen…
- BGbilly griffeyJul 11, 20252.0Will not eat there again, the last time my meatballs were ice cold, when I took it back they told me to microwave it.. rude and distasteful manager
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Shelby?
The Subway restaurant is located at 322 W Dixon Boulevard in the Shelby Plaza Shopping Center, Shelby, NC 28152.
What are the operating hours of this Subway location?
This Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer any delivery or pickup options?
Yes, this Subway offers both curbside pickup and delivery services.
Can I dine inside this Subway restaurant or use the drive-through?
Yes, customers can dine in at the restaurant and there is also a drive-through available.
What meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner meals with a variety of sandwiches, wraps, salads, and fresh-baked bread.
How can I view the menu or place an order online for this Subway?
You can view the menu and place an order online through their official menu page at https://subway.com/en-us/restaurant/23439-0/menu/.
Does this Subway offer catering services?
Yes, this Subway offers catering services for various events and needs.
What other dining options are available near this Subway?
Nearby dining options include multiple other Subway locations, Taco Bell for Mexican cuisine, and The Chicken Ranch which offers chicken wings, comfort food, and Greek dishes.
Are there furniture or appliance stores near this Subway where I can shop?
Yes, Buddy's Home Furnishings and Kimbrell's Furniture are nearby stores where customers can browse for furniture and appliances.
Can I find grocery or discount stores nearby to combine shopping with my Subway visit?
Yes, customers can visit Save-A-Lot, Dollar Tree, and Dollar General nearby for grocery and discount shopping.