Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, with some leaving without placing an order due to delays.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning cold, dry, or poorly prepared items.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude interactions.
Cleanliness
There were complaints about unsanitary conditions, including dirty bathrooms and the presence of pests.