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Pizza Inn

3.9
(1334 reviews)

Business Details

127 East Dixon Boulevard, Shelby, NC
28152, United States
(704) 482-2441
https://www.pizzainn.com/locations/shelby-nc/

About

Restaurant
America's Hometown Pizza Place™ since 1958. Home of the Original Thin and Original Pizza Buffet. Pizzas are hand-made daily with fresh dough. Choose from a variety of pizzas, pasta, salad, and desserts!

Location

Pizza Inn
127 East Dixon Boulevard, Shelby, NC
28152, United States

Hours

Reviews

3.9
1,334 reviews
5 stars
598
4 stars
313
3 stars
193
2 stars
86
1 star
144

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the pizza while others found it cold or stale.

Service

Service quality varied; some customers praised attentive staff while others reported poor service and long wait times.

Cleanliness

Numerous complaints about cleanliness, particularly in the bathrooms and dining area.

Value

Many customers felt the buffet price was reasonable for the variety offered, though some felt it did not meet expectations.

Atmosphere

The restaurant atmosphere received mixed feedback, with some enjoying the family-friendly vibe while others noted it felt dirty or poorly maintained.
  • DT
    Designs by CADPRO “Tim”
    3 days ago
    5.0
    Very pleased with the service. Many offerings of pizza and desserts to choose from. 👍🏻
  • SK
    Sara Kellogg
    5 days ago
    5.0
    I love a good Pizza Buffet. Great service and the buffet was clean and well stocked. Would definitely return
  • GG
    ghost
    Feb 16, 2026
    1.0
    food was cold, barely any service, overall terrible
  • JP
    jennifer paradowski
    Feb 15, 2026
    1.0
    I requested plain pizza be brought out for the buffet. After waiting a half hour there still was no plain pizza. Also the bathrooms were beyond disgusting. Worse than the worst gas station bathroom. For a food establishment this is completely unacceptable.
  • EE
    Emily Eddy
    Jan 20, 2026
    4.0
    Me and my partner recently went to this place for his birthday. When we first arrived, I don't think the pizza was fresh, but later they brought out new ones that tasted more fresher. I tried a variety of pizzas: 1. Cheese pizza with red sauce: the sauce is a little on the sweet side for me, but a solid slice. 4/5 2. Cheese pizza without sauce: Bland and kinda dry but okay 3/5 3. Cheeseburger pizza: My favorite, was pleasantly surprised by how much I liked it. Has a strong mustard and pickle flavor, which I enjoyed, this one is really good. 5/5 4. Taco Pizza: A close runner up for my favorite, was also surprised by how much I enjoyed this one. The fresh shredded lettuce on top was nice and crunchy and good. 5. Dessert pizzas: all were tasty. I was a little disappointed that I could not start with a salad, as all the lettuce looked wilted and not very appetizing. The spaghetti and meatballs also did not look fresh so I did not want to try them. The macaroni and cheese also tasted old and quite dry. My partner tried the garlic bread and pepperoni rolls, both of which were so old and dry and hard that they were inedible unfortunately. SO overall, I have mixed feelings about the food and selection, but some it was really good, like the cheeseburger and taco pizza. I would be willing to order a whole one of these two varieties because they were so good. The waitress was nice and also the waitress was attentive. At $8 for an adult, I feel like it's a decent value overall for what you get, and despite a few disappointments, I would still be willing to go back.

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Certified March 01, 2026Yext Knowledge Graph
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