Brand Certified
McDonald's
3.1(1276 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2001 E Cleveland Mall, Shelby, NC
28150, United States
Certified by McDonald's • Mar 01, 2026
(704) 487-8855
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,276 reviews
5 stars
342
4 stars
268
3 stars
209
2 stars
128
1 star
329
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.
Food Quality
Many reviews highlighted issues with food temperature and freshness, with several customers receiving cold or poorly prepared items.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
Numerous customers experienced problems with incorrect orders, missing items, and poor attention to detail.
Customer Experience
Overall, customer experiences varied widely, with some praising the staff's friendliness while others reported negative interactions.
- SSStanleyFeb 20, 20265.0I placed a mobile order for about 22 people for a morning meeting and the order was absolutely perfect and hot and the service was amazing!
- EBEmiliano BedoyaFeb 12, 20262.0i waited like 10 minutes for a single ice cream so i just decided to leave
- CMCary MartinFeb 3, 20265.0Great fries today 👍
- ITisabel toroJan 30, 20265.0Excellent fresh food and service ,clean place.
- CCCindy CochranJan 6, 20264.0It just a McDs you already know what you want. I didn't have to wait long going inside
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Shelby, NC?
McDonald's in Shelby, NC is open daily from 6:00 AM. The closing time is typically midnight from Monday to Thursday and Sunday, and 1:00 AM on Friday and Saturday.
When is drive-thru service available at this McDonald's location?
Drive-thru service is available from 6:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App, available on iOS and Android, or directly through their online order link at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's Shelby, NC?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Shelby, NC?
The McDonald's is located at 2001 E Cleveland Mall, Shelby, NC 28150, USA.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru for convenient service.
Are there any nearby hotels where visitors can stay close to McDonald's Shelby?
Yes, nearby hotels include Holiday Inn Express Shelby @ Hwy 74, Country Inn & Suites by Radisson, Shelby, NC, and Hampton Inn & Suites Shelby, providing convenient accommodation options for visitors.
What nearby restaurants can visitors explore besides McDonald's?
Nearby dining options include Ruby Tuesday, Taco Bell, Zaxby's, Jade Express, and Subway, offering a variety of cuisines to try before or after your visit.
What entertainment or shopping venues are close to McDonald's Shelby location?
Nearby entertainment and shopping venues include AMC CLASSIC Shelby 10 cinema, Carmike Movies Cleveland Mall, Marshalls, Belk department store, and Shelby Spice shopping area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website