Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,410 reviews
5 stars
394
4 stars
298
3 stars
225
2 stars
138
1 star
355
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported cold, poorly prepared food, with several mentioning issues like undercooked fries and incorrect orders.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving incorrect items or missing food.
- CCCindy Cochran6 days ago4.0It just a McDs you already know what you want. I didn't have to wait long going inside
- MLMarge LewisDec 19, 20253.0I ordered at the drive thru, got to pay, they said they were out of tea...why!!
- KHKathy HarkleroadDec 16, 20251.0This was nasty,no sweet tea, no ice in the lobby. Employees were cussing loudly and the service was awful. How are y'all even open. Me and family were dining in, but never again..
- BSBrian SmithDec 14, 20251.0This morning I was the first customer and my number 8 with extra hash brown was cold and rubbery! Officially the last time I will waste my time B4 going to work hungry!!!
- JKJonathan KendigDec 9, 20251.0After four consecutive mess ups, I can confirm the employees here do not pay attention to order details or attempt to make the food edible in any way. Old meat beyond sit time, burgers not even put together with cheese melted the box, it’s sad.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Shelby, NC?
McDonald's in Shelby, NC is open daily from 6:00 AM. The closing time is typically midnight from Monday to Thursday and Sunday, and 1:00 AM on Friday and Saturday.
When is drive-thru service available at this McDonald's location?
Drive-thru service is available from 6:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup?
You can order via the McDonald's App, available on iOS and Android, or directly through their online order link at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's Shelby, NC?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Shelby, NC?
The McDonald's is located at 2001 E Cleveland Mall, Shelby, NC 28150, USA.
Does this McDonald's location have a drive-thru?
Yes, this location features a drive-thru for convenient service.
Are there any nearby hotels where visitors can stay close to McDonald's Shelby?
Yes, nearby hotels include Holiday Inn Express Shelby @ Hwy 74, Country Inn & Suites by Radisson, Shelby, NC, and Hampton Inn & Suites Shelby, providing convenient accommodation options for visitors.
What nearby restaurants can visitors explore besides McDonald's?
Nearby dining options include Ruby Tuesday, Taco Bell, Zaxby's, Jade Express, and Subway, offering a variety of cuisines to try before or after your visit.
What entertainment or shopping venues are close to McDonald's Shelby location?
Nearby entertainment and shopping venues include AMC CLASSIC Shelby 10 cinema, Carmike Movies Cleveland Mall, Marshalls, Belk department store, and Shelby Spice shopping area.