Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shelby, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times, disorganization, and incorrect orders, leading to frustration.
Product Availability
Many reviews mentioned that the location often runs out of popular items, impacting customer satisfaction.
Staff Attitude
While some customers praised individual staff members for their friendliness, others noted rude behavior and poor customer service.
Cleanliness
Several reviews highlighted unsanitary conditions in the store, including dirty tables and spills that were not cleaned up.
Quality of Food
Customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly made coffee.
CM
Cary Martin
Nov 24, 2025
4.0
Ask for coffee with cream and sugar, 3 sugars and 3 creams, and they didn't put any sugar in. It went through the drive through, so it's too late.
LL
Laurel
Nov 2, 2025
1.0
So this is directed at management/ownership, not the poor teenagers running around like chickens with their heads cut off behind the counter.
Why is it okay to put out stale donuts? Especially on a Sunday morning. Like I know some sell better than others, but there's a reason your sanitation score was 94.5 (and upside down to the right of the front counter, to boot).
And don't blame your employees, they put out what management tells them to.
K, thanks.
AC
Alex Carroll
Oct 23, 2025
1.0
Every time I go here, they never have what you try to order. Always an excuse about why they’re out.
SC
Sally C
Oct 20, 2025
1.0
Went yesterday around 12, asked for blueberry cobbler coffee and they asked me if I wanted cream and sugar???? Anytime I’ve ever ordered it I just ordered iced blueberry cobbler coffee, well I get to the window and my drink is FILLED with sugar the entire bottom was sugar, our other drinks were straight milk. Terrible
TM
TR M
Oct 18, 2025
1.0
The most pathetic location I have ever visited. They never have anything in stock! Spent money on a remodel when they should have been purchasing ingredients to fulfill customers orders. Just shut the place down and replace it with a business that can actually serve us!
What are the operating hours of Dunkin' in Shelby, NC?
Dunkin' in Shelby, NC is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday and Sunday from 6:00 AM to 8:00 PM.
Can I order Dunkin's products for delivery or pickup?
Yes, you can order Dunkin's products for both delivery and curbside pickup services.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location in Shelby, NC features a drive-thru for convenient ordering.
What special drinks are available for the holiday season at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals.
What are some popular menu items at Dunkin'?
Popular items at Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
Where is this Dunkin' location in Shelby, NC?
It is located at 301 E Dixon Blvd, Cleveland area, Shelby, NC 28152, USA.
Which nearby grocery store can I visit when I come to Dunkin'?
You can visit ALDI USA, a nearby grocery store and supermarket, conveniently located close to Dunkin' in Shelby, NC.
Are there any nearby restaurants to try after visiting Dunkin'?
Yes, nearby restaurants include Cook Out (burger and fast food), Sushi Dojo (Japanese), Papas and Beer Family Mexican Restaurant, and Gondola Italian Restaurant.
Is there a nearby pharmacy in Shelby near Dunkin' for convenience?
Yes, Walgreens, a pharmacy and convenience store, is located near Dunkin' in Shelby, NC.