Brand Certified
Dunkin'
3.6(766 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
301 E Dixon Blvd, Shelby, NC
28152, United States
Certified by Dunkin' • Mar 01, 2026
(704) 487-7744
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shelby, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
766 reviews
5 stars
340
4 stars
133
3 stars
83
2 stars
55
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Product Availability
Many reviews highlighted that the location often runs out of popular items and ingredients, leading to customer dissatisfaction.
Staff Attitude
While some customers praised the friendliness of individual staff members, others noted rude behavior and poor customer service from certain employees.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the store, including dirty tables and spills that were not cleaned up.
Overall Experience
The overall sentiment is negative, with many customers expressing frustration and disappointment, suggesting they would not return.
- JFJack FlashFeb 5, 20265.0Shelby runs on Dunkin’ True story, and the crew at Dunkin on US-74 is a hardworkin’ team serving up coffee, custom drinks and hot food. Drive Thru or pull in, park and say hi to the friendly folks here. Sometimes it’s just good to park for a few minutes and enjoy a coffee and bagel while starin’ out the window … Especially on a snowy Thursday!
- LCLauran CuppJan 18, 20261.0The past two times I’ve came to Shelby I have went to Dunkin and it’s due to 7brew being so busy! We don’t have 7brew a in concord so I go to Dunkin when I’m home and the ones up in my city are great! The past two times I’ve came to this location both of my frozen coffees have tasted like creamer and ice. It’s not good. Last time I went back and asked them to put more syrup, this time I just went on about my day. I will just wait in line at 7brew next time. I foresee this location closing soon if they don’t get better
- CMCary MartinNov 24, 20254.0Ask for coffee with cream and sugar, 3 sugars and 3 creams, and they didn't put any sugar in. It went through the drive through, so it's too late.
- LLLaurelNov 2, 20251.0So this is directed at management/ownership, not the poor teenagers running around like chickens with their heads cut off behind the counter. Why is it okay to put out stale donuts? Especially on a Sunday morning. Like I know some sell better than others, but there's a reason your sanitation score was 94.5 (and upside down to the right of the front counter, to boot). And don't blame your employees, they put out what management tells them to. K, thanks.
- ACAlex CarrollOct 23, 20251.0Every time I go here, they never have what you try to order. Always an excuse about why they’re out.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Shelby, NC?
Dunkin' in Shelby, NC is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday and Sunday from 6:00 AM to 8:00 PM.
Can I order Dunkin's products for delivery or pickup?
Yes, you can order Dunkin's products for both delivery and curbside pickup services.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location in Shelby, NC features a drive-thru for convenient ordering.
What special drinks are available for the holiday season at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals.
What are some popular menu items at Dunkin'?
Popular items at Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
Where is this Dunkin' location in Shelby, NC?
It is located at 301 E Dixon Blvd, Cleveland area, Shelby, NC 28152, USA.
Which nearby grocery store can I visit when I come to Dunkin'?
You can visit ALDI USA, a nearby grocery store and supermarket, conveniently located close to Dunkin' in Shelby, NC.
Are there any nearby restaurants to try after visiting Dunkin'?
Yes, nearby restaurants include Cook Out (burger and fast food), Sushi Dojo (Japanese), Papas and Beer Family Mexican Restaurant, and Gondola Italian Restaurant.
Is there a nearby pharmacy in Shelby near Dunkin' for convenience?
Yes, Walgreens, a pharmacy and convenience store, is located near Dunkin' in Shelby, NC.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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