Dunkin'

3.6
797 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelby, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
301 E Dixon Blvd, Shelby, NC
28152, United States

Hours

Reviews

3.6
797 reviews
5 stars
361
4 stars
137
3 stars
87
2 stars
57
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, disorganization, and incorrect orders, leading to frustration.

Product Availability

Many reviews mentioned that the location often runs out of popular items, impacting customer satisfaction.

Staff Attitude

While some customers praised individual staff members for their friendliness, others noted rude behavior and poor customer service.

Cleanliness

Several reviews highlighted unsanitary conditions in the store, including dirty tables and spills that were not cleaned up.

Quality of Food

Customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly made coffee.
  • CM
    Cary Martin
    Nov 24, 2025
    4.0
    Ask for coffee with cream and sugar, 3 sugars and 3 creams, and they didn't put any sugar in. It went through the drive through, so it's too late.
  • LL
    Laurel
    Nov 2, 2025
    1.0
    So this is directed at management/ownership, not the poor teenagers running around like chickens with their heads cut off behind the counter. Why is it okay to put out stale donuts? Especially on a Sunday morning. Like I know some sell better than others, but there's a reason your sanitation score was 94.5 (and upside down to the right of the front counter, to boot). And don't blame your employees, they put out what management tells them to. K, thanks.
  • AC
    Alex Carroll
    Oct 23, 2025
    1.0
    Every time I go here, they never have what you try to order. Always an excuse about why they’re out.
  • SC
    Sally C
    Oct 20, 2025
    1.0
    Went yesterday around 12, asked for blueberry cobbler coffee and they asked me if I wanted cream and sugar???? Anytime I’ve ever ordered it I just ordered iced blueberry cobbler coffee, well I get to the window and my drink is FILLED with sugar the entire bottom was sugar, our other drinks were straight milk. Terrible
  • TM
    TR M
    Oct 18, 2025
    1.0
    The most pathetic location I have ever visited. They never have anything in stock! Spent money on a remodel when they should have been purchasing ingredients to fulfill customers orders. Just shut the place down and replace it with a business that can actually serve us!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Shelby, NC?

Dunkin' in Shelby, NC is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday and Sunday from 6:00 AM to 8:00 PM.

Can I order Dunkin's products for delivery or pickup?

Yes, you can order Dunkin's products for both delivery and curbside pickup services.