Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shelby, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
797 reviews
5 stars
362
4 stars
136
3 stars
86
2 stars
57
1 star
156
What are people saying?
AI-generated from recent customer reviews
Stock Issues
Customers frequently reported that the location was out of various menu items, leading to frustration and disappointment.
Service Speed
Many reviews highlighted extremely long wait times, both in the drive-thru and inside the store, often exceeding 30 minutes.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to a negative experience.
Order Accuracy
Numerous complaints were made about incorrect orders, with many customers receiving items they did not request.
Cleanliness
The store was described as dirty and unkempt, with reports of spills and general disarray.
- LLLaurelNov 2, 20251.0So this is directed at management/ownership, not the poor teenagers running around like chickens with their heads cut off behind the counter. Why is it okay to put out stale donuts? Especially on a Sunday morning. Like I know some sell better than others, but there's a reason your sanitation score was 94.5 (and upside down to the right of the front counter, to boot). And don't blame your employees, they put out what management tells them to. K, thanks.
- ACAlex CarrollOct 23, 20251.0Every time I go here, they never have what you try to order. Always an excuse about why they’re out.
- SCSally COct 20, 20251.0Went yesterday around 12, asked for blueberry cobbler coffee and they asked me if I wanted cream and sugar???? Anytime I’ve ever ordered it I just ordered iced blueberry cobbler coffee, well I get to the window and my drink is FILLED with sugar the entire bottom was sugar, our other drinks were straight milk. Terrible
- TMTR MOct 18, 20251.0The most pathetic location I have ever visited. They never have anything in stock! Spent money on a remodel when they should have been purchasing ingredients to fulfill customers orders. Just shut the place down and replace it with a business that can actually serve us!
- CHC HamrickOct 6, 20251.0They should just shut this location down. They NEVER have anything that you order. I wanted a cereal milk latte. Nope. Out of the cereal milk. My daughter wanted a vanilla bean coolatta. Nope. Can't make anything frozen. And always such natsy attitudes.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Shelby, NC?
Dunkin' in Shelby, NC is open Monday to Friday from 5:00 AM to 8:00 PM, and Saturday and Sunday from 6:00 AM to 8:00 PM.
Can I order Dunkin's products for delivery or pickup?
Yes, you can order Dunkin's products for both delivery and curbside pickup services.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location in Shelby, NC features a drive-thru for convenient ordering.
What special drinks are available for the holiday season at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals.
What are some popular menu items at Dunkin'?
Popular items at Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
Where is this Dunkin' location in Shelby, NC?
It is located at 301 E Dixon Blvd, Cleveland area, Shelby, NC 28152, USA.
Which nearby grocery store can I visit when I come to Dunkin'?
You can visit ALDI USA, a nearby grocery store and supermarket, conveniently located close to Dunkin' in Shelby, NC.
Are there any nearby restaurants to try after visiting Dunkin'?
Yes, nearby restaurants include Cook Out (burger and fast food), Sushi Dojo (Japanese), Papas and Beer Family Mexican Restaurant, and Gondola Italian Restaurant.
Is there a nearby pharmacy in Shelby near Dunkin' for convenience?
Yes, Walgreens, a pharmacy and convenience store, is located near Dunkin' in Shelby, NC.