Brand Certified
Dairy Queen Grill & Chill
4.3(1569 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
814 S Dekalb St, Shelby, NC
28150-5933, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(704) 482-6681
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.3
1,569 reviews
5 stars
928
4 stars
357
3 stars
130
2 stars
60
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food as delicious, particularly the burgers and ice cream, though some reported issues with incorrect orders and food temperature.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders, indicating a need for better training and management.
Cleanliness
Several customers noted cleanliness issues, with dirty tables and unsanitary conditions in the restaurant, particularly in the bathrooms.
Inconsistency
Customers experienced inconsistencies with menu items being out of stock and issues with the quality of ice cream, such as melted blizzards.
- AAApril4 days ago5.0Great food,always and the employees are so nice and helpful. They go above and beyond and shout out to trinity who really made my nephew happy.
- CWCaity WaddellFeb 6, 20262.0The service was unfortunately gross, the lady that took our order had no respect and a nasty attitude. The food was hot and delicious but it was a long wait for how little customers there were. It was so dirty, every table had stuff on it trash all over the floors and counters, it seemed talking and cutting up was more important than the cleanliness of the store.
- KBKimberly BJan 23, 20265.0Great idea to offer a combo meal with a wonderful ice cream sundae. Love having a delicious hot fudge sundae after a cheeseburger and fries.
- JKJeffrey KelleyJan 16, 20264.0Blizzard time
- EJearnest jonesJan 5, 20265.0Ordered food today 50% off your total bill good food and service
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats are offered at Dairy Queen Grill & Chill in Shelby, NC?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Friday.
Is Dairy Queen Grill & Chill open on Sundays and what are the hours?
On Sundays, Dairy Queen Grill & Chill opens at 11:00 AM and closes at 10:00 PM.
Are there any holiday closures for Dairy Queen Grill & Chill I should be aware of?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025, December 24, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill in Shelby offer drive-thru service?
Yes, the location has a drive-thru service available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, this location is family-friendly, welcomes children, has booster and high chairs, wheelchair accessibility, and restroom facilities.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
Where exactly is Dairy Queen Grill & Chill located in Shelby?
It is located at 814 S Dekalb St, Shelby, NC 28150-5933, United States.
What nearby fast food options are close to Dairy Queen Grill & Chill?
Nearby fast food restaurants include Burger King, Arby's, McDonald's, Sonic Drive-In, Taco Bell, and Little Caesars Pizza, giving customers many dining choices in the area.
Are there convenient services near Dairy Queen Grill & Chill for customers running errands?
Yes, nearby services include Walgreens pharmacy and convenience store, an Autobell Car Wash, and a LibertyX Bitcoin ATM, all within easy reach for customers.
What recreational or shopping spots are near Dairy Queen Grill & Chill to visit before or after dining?
Customers can visit Got Books bookstore and coffee shop, Greeneworks tattoo, and Rescue Mission Thrift Stores nearby for leisure or shopping.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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