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Bojangles

3.6
(975 reviews)

Business Details

803 West Dixon Blvd, Shelby, NC
28152, United States
(704) 481-8180

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
803 West Dixon Blvd, Shelby, NC
28152, United States

Hours

Reviews

3.6
975 reviews
5 stars
396
4 stars
225
3 stars
115
2 stars
75
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and negative attitudes.

Food Quality

There were numerous complaints about food being served cold, undercooked, or not prepared correctly, leading to dissatisfaction among customers.

Cleanliness

Some reviews praised the cleanliness of the location, while others reported unsanitary conditions, indicating inconsistency in maintenance.

Wait Times

Several customers expressed frustration over long wait times for food, even during non-busy hours, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences regarding friendly staff and good food, suggesting that there are instances of satisfactory service.
  • SG
    Stephanie Grant
    Feb 17, 2026
    1.0
    Did not wanna give ketchup and jelly. Had an attitude just looking at us crazy. All employees needs to work on customer service attitude. No straws, food thrown into the bag. Also didn’t give receipt.
  • AA
    April
    Feb 16, 2026
    1.0
    We went on valentines day,we got bo-berry biscuits,which were cute,they had em heart shaped but the egg and cheese got left off the Cajun biscuit we ordered,I tried calling for 2 days,noone ever answered the phone. Normally I would just let them know so they can fix it but how can I if I cant talk to anyone?
  • SB
    Sabrina Bologna
    Feb 15, 2026
    5.0
    Lula is a breath of fresh air. She has a kind soul & this establishment is lucky to have her!
  • MB
    Makayla Brooks
    Feb 9, 2026
    1.0
    The workers are rude when the AI that’s taking your order through the drive thru gets it wrong. They need to go back to taking the orders because the computer always seems to get something wrong and then the workers have attitude because they have to fix it.
  • SP
    Stephen Parker
    Jan 11, 2026
    1.0
    I was served a completely raw chicken sandwich. I think that's all that needs to be said. I wish I could post a picture.

Frequently Asked Questions About Bojangles

What are the dining hours for Bojangles in Shelby, NC?

Bojangles in Shelby is open for dining every day from 5:00 AM to 10:00 PM.

Does Bojangles offer drive-through service and what are the hours?

Yes, Bojangles offers drive-through service. It is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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