Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and negative attitudes.
Food Quality
There were numerous complaints about food being served cold, undercooked, or not prepared correctly, leading to dissatisfaction among customers.
Cleanliness
Some reviews praised the cleanliness of the location, while others reported unsanitary conditions, indicating inconsistency in maintenance.
Wait Times
Several customers expressed frustration over long wait times for food, even during non-busy hours, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences regarding friendly staff and good food, suggesting that there are instances of satisfactory service.
SG
Stephanie Grant
Feb 17, 2026
1.0
Did not wanna give ketchup and jelly. Had an attitude just looking at us crazy. All employees needs to work on customer service attitude. No straws, food thrown into the bag. Also didn’t give receipt.
AA
April
Feb 16, 2026
1.0
We went on valentines day,we got bo-berry biscuits,which were cute,they had em heart shaped but the egg and cheese got left off the Cajun biscuit we ordered,I tried calling for 2 days,noone ever answered the phone. Normally I would just let them know so they can fix it but how can I if I cant talk to anyone?
SB
Sabrina Bologna
Feb 15, 2026
5.0
Lula is a breath of fresh air. She has a kind soul & this establishment is lucky to have her!
MB
Makayla Brooks
Feb 9, 2026
1.0
The workers are rude when the AI that’s taking your order through the drive thru gets it wrong. They need to go back to taking the orders because the computer always seems to get something wrong and then the workers have attitude because they have to fix it.
SP
Stephen Parker
Jan 11, 2026
1.0
I was served a completely raw chicken sandwich. I think that's all that needs to be said. I wish I could post a picture.
What are the dining hours for Bojangles in Shelby, NC?
Bojangles in Shelby is open for dining every day from 5:00 AM to 10:00 PM.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles offers drive-through service. It is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
What kind of food and menu options does Bojangles provide?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Can I place an order online or via an app for Bojangles?
Yes, you can order online through Bojangles' website or by using the Bojangles app available on the Apple App Store and Google Play Store.
What payment methods does Bojangles in Shelby accept?
Bojangles accepts cash, MasterCard, Visa, and travelers checks as payment options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children’s menu, wheelchair accessible entrance and parking, and free Wi-Fi available.
Are there nearby hotels where visitors can stay when visiting Bojangles?
Yes, nearby accommodations include Econo Lodge and Americas Best Value Inn, both within a short distance from Bojangles.
What other dining options are available near Bojangles in Shelby?
Nearby dining options include Chicken Ranch Shelby, The Chicken Ranch, and Taco Bell, offering a variety of choices for customers.
Are there any nearby places of interest for families visiting Bojangles?
Families can visit nearby churches such as Davidson Memorial Baptist Church and Maranatha Baptist Church or enjoy a treat at Pelican’s Snoballs, an ice cream shop close to Bojangles.
Does Bojangles offer catering services for family or group gatherings?
Yes, Bojangles offers catering services to accommodate family meals and group events.
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