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Arby's

3.9
(1175 reviews)
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Business Details

123 E Dixon Blvd, Shelby, NC
28150, United States
(704) 484-2333
http://www.arbys.com/locations/us/nc/shelby/123-e-dixon-blvd/store-5110
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
123 E Dixon Blvd, Shelby, NC
28150, United States

Hours

Reviews

3.9
1,175 reviews
5 stars
554
4 stars
298
3 stars
147
2 stars
57
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Food quality was inconsistent, with several customers noting cold or poorly prepared items, while others enjoyed their meals.

Cleanliness

Multiple reviews highlighted cleanliness issues in the dining area and restrooms, affecting the overall dining experience.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

While some customers appreciated quick service, others experienced long wait times and delays.
  • SH
    Shannon Hensley
    Feb 3, 2026
    5.0
    Quick service and super clean dining area. Great food.
  • SR
    Sherrie Holcomb Ralston
    Jan 21, 2026
    4.0
    It's fast food. But it was ok. The fries were not fresh and they were hard and crunchy...
  • SG
    Summer Gehl
    Jan 18, 2026
    5.0
    Our family comes to this Arby’s often, but today we were blessed with Ashley’s presence and her happy demeanor. She went above and beyond to make sure everyone was feeling welcome and she was so so kind. Probably the best interaction we’ve had at this location to date . Thank you Ashley for a great experience.
  • BW
    Brent Welty
    Dec 27, 2025
    3.0
    It's fast food. Nothing special.
  • ST
    Scary Time
    Dec 24, 2025
    3.0
    Its okay (for an arbys)
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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