Brand Certified
Five Guys
4.4(276 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
113-1 Smith Avenue, Shallotte, NC
28470, United States
Certified by Five Guys • Mar 01, 2026
(910) 597-9831
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/113-1-smith-avenue
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 113-1 Smith Avenue in Shallotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
276 reviews
5 stars
207
4 stars
27
3 stars
14
2 stars
8
1 star
20
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the delicious burgers and fries, noting the freshness and quality of the food.
Service
Many reviews highlighted the friendly and accommodating staff, with several customers mentioning exceptional service experiences.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining atmosphere.
Pricing Concerns
Some customers expressed concerns about the high prices, feeling that the cost did not always match the value received.
- SJScott Jobber4 days ago4.0I don’t normally leave negative reviews, but I feel this experience deserves to be shared. After a recent visit to Five Guys in Shallotte, I completed a survey about my experience. Morgan, the manager, reached out promptly and apologized, which I genuinely appreciated. She offered to make it right by remaking the order, refunding me in person, or sending compensation cards. I chose the compensation cards. On February 2, she asked for my mailing address. I immediately provided it, and she responded that she would send the cards out. By February 15, I had not received anything, so I followed up to confirm my address again. I received no response. On February 23, I contacted the corporate office and was told someone from the Shallotte location would get back to me. As of today, I still have not heard anything. What disappoints me most is not the original issue, but the lack of follow-through. If you offer to make something right, you should honor that commitment or at least communicate if there’s a delay. I hope this location improves its communication and customer service moving forward. Update: no further communication from the restaurant but the gift cards were in the mail box today, exactly four weeks after my purchase and the first communication. Thank you for following through.
- HPHarry PopeFeb 24, 20265.0Great experience I will never go anywhere but five guys
- KSkris stanleyFeb 17, 20261.0Haven't been to a 5 Guys in awhile, honestly wasn't worth it for the Cost. So I decided to try them again with there BOGO Promo. Went to place my order and they had turned off Online Ordering! You could only use the promo code online. I'll Never step foot back in a 5 Guys again! You can get a Much better deal at Chili's! UPDATE! I reached out to the "Owner"with the supplied Email (which I researched and is the Email of the franchise of southern NC and Northern part of SC) and have Yet to get a response. They just posted that Comment to Act like they care! 🙄🙄 If they Actually responded, I'll update further. 2/20/26
- TMTerry MullinsFeb 14, 20265.0Excellent experience and equally excellent food at Shalotte Five Guys this evening. Will return!
- KPKaren PereJan 28, 20265.0The Five Guys in Shallotte North Carolina is exceptional! The girl at the counter was quick accommodating and helpful. I threw a lot at her with my low-carb order to include three sides of mayo (which I did not waste I might add) She took each request in stride, was pleasant and when the food came out, it was delicious! In this era of rising food costs and disappearing product Five Guys stands alone. Bravo 👏
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Shallotte accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 113-1 Smith Avenue in Shallotte?
Five Guys in Shallotte is open daily from 10:30 AM to 10:00 PM.
Can I order delivery or pickup from Five Guys in Shallotte?
Yes, Five Guys in Shallotte offers dine-in, takeout, and delivery services. They provide in-store pickup but do not accept reservations.
Does Five Guys offer a gluten-free menu?
While buns and certain condiments contain gluten, Five Guys offers bunless options like lettuce wraps and bowls for sandwiches to accommodate gluten-free diets. Cross-contamination is possible, so check their allergen chart for details.
How can I customize my burger or milkshake at Five Guys Shallotte?
Five Guys offers over 250,000 ways to customize burgers and more than 1,000 milkshake combinations to satisfy your cravings.
What payment options are accepted at Five Guys in Shallotte?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa cards.
Are there family-friendly amenities at Five Guys in Shallotte?
Yes, Five Guys welcomes families and children, offers dine-in seating, and has restrooms available.
What nearby places can I visit before or after dining at Five Guys in Shallotte?
Nearby you can visit Starbucks for coffee, Mattress Firm Coastal Walk for furniture shopping, or Sunshine Nail Spa for a relaxing manicure or pedicure.
Is there a dentist office near Five Guys in Shallotte?
Yes, Aspen Dental - Shallotte and Motto Clear Aligners are nearby dental offices providing general and pediatric dentistry services.
Are there other dining options near Five Guys Shallotte?
Yes, nearby dining options include Tropical Smoothie Cafe for healthier choices and Chili's Grill & Bar for American cuisine.
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