Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported long wait times, understaffing, and rude service from employees.
Food Quality
Many reviews highlighted inconsistent food quality, including burnt items, undercooked chicken, and missing or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
RC
Robert Clark
Jan 2, 2026
3.0
We showed up a bit before lunch, only to find the crew short on no-show crew members. The "sweet" tea was spot on, the rice bowls were tasty, the biscuits were not good and the chicken wings were tasteless.
GC
Gordon Cross
Dec 23, 2025
4.0
Small but mighty. They have everything I need and more. I just wist they would bring back the early bird shopping hours.
CM
Christine Mitchell
Dec 19, 2025
1.0
When I first approached to the intercom it was hold on not hold on please just hold on I was like ok, the woman had a horrible attitude from the start I asked for cheerwine she said she didn’t have it, I asked for a kids meals didn’t get rang up for one it was a regular meal, got charged for extra sauce my other order didn’t come with a dr.pepper it was a sweet tea, the experience compare to the other ones I have been to was not at all fun, or didn’t feel welcomed I bought a house down the street in the new home builders area just say won’t be back lost a customer and her name was Bobbie. Sad cause I really love the restaurant. Good luck to the next customers.
KG
Kevin Godwin
Dec 13, 2025
1.0
Go back to the old sausage gravy you carried 6 plus months ago. This new added 'meat' is the nastiest stuff ever.
Also, the past 2 years, each winter, this location does NOT have central heating. I went in today at 9:45 a.m. on 12-13-25 and it was 61 degrees inside and all the only heat was a tiny little black plug in space heater they had from last year.
This franchisee' so damn lacking that he can't provide a comfortable dining atmosphere? I visit multiple Bojangles from Shallotte to the western mountains of NC and this one is the epitome of failure.
BS
Brian S
Dec 6, 2025
1.0
Saturday morning. Drive thru. Biscuits burnt, Cajun filet overcooked, BoBerry Biscuits hard and burnt. Got eggs on the side for my son, so much liquid butter and grease in the clamshell had to strain them before I gave it to him. One bite, in the trash. Cajun E/C Biscuits in the trash. Im going to start my pit fire with $40 1 dollar bills tonight, at least it would serve a better purpose than ordering food from here. Ehhh, $35 the BoRounds were good.