Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, understaffing, and rude service from employees.
Food Quality
Many reviews mentioned inconsistent food quality, including burnt items, undercooked chicken, and missing or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
JB
Joey Bullock
3 days ago
1.0
Ordered a deluxe fish sandwich. Manager says, uh “we gonna have to make it.”Sandwich was wrong. I asked to have it fixed. Still wrong. Biscuit I ordered was also hard as a rock and cold.
JG
Jay Greene
Feb 20, 2026
1.0
Worst damn Bojangles ever and I mean that. The service is horrible and the food is terrible, Burnt biscuits every time. Hire people that actually wanna work and take pride in what they do instead of just looking for a check.
AR
Absolute Construction and Remodeling
Jan 17, 2026
1.0
After ordering an item the guy behind the counter made the statement "You dont want that". Not being sure what that meant I said "okay" and while continuing to order he also made the statement that he just didnt feel like making that. Sad, sad day in time when people can just decide that don't want to do their job and do so without conviction or consequence.
RC
Robert Clark
Jan 2, 2026
3.0
We showed up a bit before lunch, only to find the crew short on no-show crew members. The "sweet" tea was spot on, the rice bowls were tasty, the biscuits were not good and the chicken wings were tasteless.