Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of orders being wrong or incomplete.
Food Quality
Several reviews mentioned cold or old food, with complaints about incorrect orders and poor presentation.
Staffing Issues
Many customers noted that the location is often short-staffed, leading to long wait times and poor service.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of customer complaints.
Dining Room Closure
The dining room is frequently closed, causing frustration among customers who prefer to eat inside.
EH
elaine hathcock
Nov 11, 2025
1.0
During our recent visit, upon arriving home, we discovered that the chili we had ordered contained hard, inedible beans. We genuinely wish to support and promote this establishment, but the subpar food quality necessitates evaluation. This is not the first instance where we received cold food or food unfit for consumption. Please investigate this matter and determine why employees lack proper training to present edible food.
SS
Sandy Stephenson
Nov 9, 2025
3.0
Chili was not good at all. I don't recommend the chili
JS
Jonathan Silva
Oct 28, 2025
1.0
Don’t even know why I continue to try and eat here. Employees always on their phones, cold food, or completely wrong. Wish that this place shuts down so a new place can open up in its place.
CF
Christina Forbes
Sep 16, 2025
1.0
They closed the dining room by 8:00 say they are “short staffed” food was cold and old and they were rude at the window
FF
familyguyrocker
Sep 5, 2025
1.0
Im going to tell you the people who work here are rude I had my order messed up three times and was treated bad they said I just wanted free food like what no I want my food made right
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sanford, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sanford, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (919) 775-7523.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Horner Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Sanford, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM until 1:00 AM.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery may be available near you. Use the Wendy's app or order.wendys.com to enter your address and check availability.
What payment methods are accepted at this Wendy's?
Payments accepted include American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's for questions or feedback?
You can call (919) 775-7523, use the Customer Care Live Chat on wendys.com/contact-us, or complete the Wendy's Customer Satisfaction Survey online.
Where is this Wendy's located?
This Wendy's is located at 3284 NC Highway 87 N, Sanford, NC 27332, USA.
Are there other fast food options near Wendy's at 3284 NC Highway 87 N?
Yes, nearby fast food options include Chick-fil-A, Firehouse Subs, Hwy 55 Burgers Shakes & Fries, and Zaxby's.
What nearby retail stores can I visit after eating at Wendy’s?
Nearby retail stores include GameStop, Shops at Sanford - GameStop, Rainbow Apparel, Sally Beauty, and Bath & Body Works.
Is there a gas station near this Wendy's for convenience?
Yes, Murphy USA and Circle K convenience stores and gas stations are located nearby for quick stops.
Does this Wendy’s location offer ordering through a mobile app?
Yes, you can order through the Wendy's mobile app available on the Apple App Store or through their website at order.wendys.com.