Tropical Smoothie Cafe

Reviews

• MK

  Michelle King

  Nov 6, 2025
  1.0
  Dirty, freezer burnt bowl, no one smiles either seems strange for a smoothie plus and the music is inappropriate for little ears
• WM

  William Morningstar

  Nov 5, 2025
  2.0
  I’ve been bringing my daughter here for a while, and it’s been hard not to notice the decline at this location lately. The açaí bowls are consistently freezer-burnt or frozen solid. I’ve worked with the same açaí base before, and that’s not how it’s supposed to be handled. The base should be tempered in the refrigerator so it softens to a smooth, scoopable consistency! not kept rock-hard in a deep freezer or thawed and re-frozen. When açaí freezes and re-freezes, it gets icy, grainy, and stale. That tells me proper food handling and prep procedures aren’t being followed, and definitely not ServSafe guidelines for cold-hold items. Cleanliness is another issue. When they had the manager with the long dark hair and the nose ring, the lobby was clean, the bathrooms were checked, and the place actually felt taken care of. Now, the lobby usually looks neglected, and the bathrooms don’t seem to be cleaned at all. I had to take my daughter to the women’s restroom a couple months ago, and there is literally the same dead cricket still on the floor today. If a bathroom floor hasn’t been cleaned in over two months, that says everything. On top of that, it feels like the employees who actually worked and cared are the ones being let go, while the ones who look half-awake or on drugs and can’t finish making a smoothie without walking off are the ones kept on shift. It doesn’t come across as well-managed or sanitary, especially when drinks are being started and then passed off mid-prep. This place used to be run well, and I’d like to keep bringing my daughter here, but the cleanliness, food prep standards, and staffing decisions need to get back to the level they were at before.
• BC

  Billy Cunningham

  Oct 13, 2025
  5.0
  Didn't realize that they were here. Food and drinks were very good. Person I dealt with was Fantastic.
• SS

  Scott Stuart

  Sep 19, 2025
  1.0
  I am a regular customer. I waited 10 minutes for someone to take my order. I gave up and left. You should never make a customer wait a long time to take their order. Not sure I will ever return.
• JF

  Jessica Fletcher

  Sep 18, 2025
  5.0
  Those girls are busting their bums. The owners need to hire more people as they have WAY TOO MANY DoorDash orders to fulfill. Help them not get stressed out.

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