Domino's Pizza

3.6
244 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Sanford? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2258 Jefferson Davis Hwy .

Location

Domino's Pizza
2258 Jefferson Davis Hwy, Sanford, NC
27330, United States

Hours

Reviews

3.6
244 reviews
5 stars
109
4 stars
41
3 stars
28
2 stars
9
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including difficulty reaching staff, rude interactions, and unresolved complaints.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inadequate responses to complaints about order mistakes.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders arriving late or not at all.

Food Quality

Feedback varied on food quality, with some praising the taste while others reported issues like cold, undercooked, or improperly prepared items.

Staff Attitude

While some reviews praised friendly staff, others noted rude behavior and a lack of professionalism from employees.
  • SM
    Sharon McKoy
    Dec 3, 2025
    1.0
    Ordered A pizza using the online app. While placing the order at the checkout phase, the system timed out due to a network error. I checked my bank account immediately afterwards and was charged for the pizza. I called the store and had a hard time getting an actual associate. I finally was able to speak to someone and they told me to call my bank because they don’t have record of my order. Instead of apologizing for the error, They took no responsibility and secure less that I was out $20. This location has terrible customer service .
  • JS
    Jesse S
    Oct 5, 2025
    1.0
    Placed an online order and arrived 20 minutes later only to be told that they hadn't even started making the pizza. Things like this are a very common issue at this restaurant. If you want good pizza in a reasonable time frame I recommend you avoid this particular dominos or risk being very disappointed.
  • EC
    Earl Caldwell
    Sep 28, 2025
    1.0
    Dominoes new automated system SUCKS! You CANNOT speak with someone when they mess up you order. Our order was almost a hour from ordering and we had no way to contact someone to get communication! Please fix this!
  • DH
    Darren Hodge
    Sep 26, 2025
    5.0
    Restaurant is constantly clean and staffed with polite and highly professional workers. Anytime I've ordered, I've had great experiences with both delivery drivers and insider counter workers. Edward is constantly my driver and he always accommodates my needs even if running behind. I spoke on the phone with a young woman that I recognize as Jessica from when I come in and she's really amazing. I will continue to get my food from here even if they seem to run short on staff occasionally.
  • JO
    Josiah O
    Sep 23, 2025
    1.0
    Worst customer service experience I have ever had from a Domino's. I ordered a delivery for a party two days in advance. The delivery time came and went, and there was no pizza anywhere in sight. After waiting over a half hour (and with the app was glitching out and wouldn't give me an update) I decided to call and find out what was happening. I attempted to call the store seven times and kept getting hung up on or thrown back to the beginning of the automated system. When I finally got an answer, the man that picked up decided to put in his application for the Biggest Knobhead of the Year award. He very rudely informed me that they were short staffed, but that it wasn't their fault that it was late. How this makes any logical sense to a sane human being is beyond me, as it is absolutely the fault of the business if it cannot fulfill an order when promised. He then went on to say that I would still need to pay for my order when it arrived, as if I hadn't already paid them when I initially placed the order two days before. He then gruffly hung up the phone. At the very least, the delivery driver was extremely polite and apologetic for the entire experience, and when the pizza finally did arrive (almost 50 minutes late) it was still warm. But based on this experience, I will never be ordering from this location again until I am guaranteed that they have learned proper business practices and good customer service.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Sanford offer?

Domino's Pizza in Sanford offers a variety of Specialty Pizzas and allows you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.

What are the store hours for Domino's Pizza in Sanford?

The store is open from 10:30 AM to midnight Sunday through Thursday, and from 10:30 AM to 1:00 AM on Fridays and Saturdays.