Wendy's

3.6
1615 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Salisbury, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Salisbury, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
515 East Innis Street, Salisbury, NC
28144, United States

Hours

Reviews

3.6
1,615 reviews
5 stars
584
4 stars
369
3 stars
276
2 stars
132
1 star
254

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and drink machines.

Service Quality

Service was inconsistent, with some customers experiencing rude or dismissive staff, while others noted friendly and helpful employees.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Customers reported issues with food being cold, overcooked, or not prepared as expected.

Speed of Service

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
  • AM
    Anthony morgan
    Nov 11, 2025
    3.0
    It looks like it's closed from outside and workers were unpleasant. They should close or get New managers
  • BF
    Brandon Foxx
    Nov 3, 2025
    1.0
    Waited in the drive thru for 15 minutes. No answer at the intercom so I went inside. Once inside I waited another 15 minutes to order. After I ordered it was another 15 minutes before they told me it was going to be 8 minutes on tenders.lol. I'm just tickled at this point. 10 workers nobody can stay focused enough to actually work.
  • EM
    Ed Mcgrath
    Oct 5, 2025
    3.0
    I wanna preface this by saying i've always been a fan of wendy's. The Wendy's spicy chicken classic, always my favorite. Add a small Frosty and fry a dr pepper and I was always a happy camper . That being said, this particular wendy's, is always hit or miss. One time not terribly long ago when I pulled up to the window to pick up my order.I could see through to the floor on the inside behind the service counter, and it looked like somebody dumped about six trash bags of garbage on the floor.. it was absolutely disgusting.. If you're willing to walk around in that through your shift, regardless of how busy you are or may not be and not care that you're walking around in absolute filth, it put a mental image in my head of what the quality of the food would be and the surfaces that the food was prepped and cooked on, so we didn't eat the food, we drank our drinks and went down to cookout for sandwhiches, and then for 2 years, I did not come back. At this location, more than once, we've also had attitude And lousy service thrown at us ,in the past , dried out hamburgers and hastily thrown together sandwiches, just messy and chaotic, partially filled french fry containers etc.. But then, on other days, we've had people who were very nice on the intercom, they were very nice at the window ,the food was made right.It was piping hot, it looked neat , like they cared ,and you looked through the window picking up your stuff and it doesn't look like a hot mess... So what i'm saying here is, unfortunately, you roll the dice at this location... When they are good and they are on point, you are very happy.And when they're not, it's bad enough that you don't want to come back... I say to the owner of this franchise, attitude and consistency makes all the difference, and cleanliness, as someone who worked many years in the food industry Is beyond being key... and my three star rating was based upon my last visit, where everything was typical for another wendy's, that wasn't this location.
  • HS
    H S
    Aug 26, 2025
    5.0
    Clean. Polite.
  • SB
    Susan Bruce
    Aug 15, 2025
    1.0
    Picked up a door dash and it was sitting on counter with no name on it and noone was up front to wait on me until I raised my voice and ask if the yhad my door dash then no drink holder was offered until I got testy. Service is always slow and always food all over floor. This happened on 8-15-25 @530pm

Frequently Asked Questions About Wendy's

Is Salisbury 13 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.