Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,682 reviews
5 stars
662
4 stars
408
3 stars
237
2 stars
116
1 star
259
What are people saying?
AI-generated from recent customer reviews
Food Quality
Some customers enjoyed the food, highlighting items like the chili and Baconator, while others reported cold or incorrect orders.
Service Speed
Many reviews noted slow service, particularly in the drive-thru, with long wait times reported frequently.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including dirty floors and unsanitary areas.
Staffing Issues
Customers frequently noted that the location was short-staffed, contributing to delays and poor service.
- RTRachel TorregianoNov 2, 20251.0There was literally no ice in the soda and it was completely flat. Would have happily gotten a lemonade if they had let us know there was an issue with the fountain drink machine. If they didn’t know then I hope they do now. lol.
- CLCalvin LoveNov 1, 20254.0The fries were prepared the way I prefer them... The burger was consistent
- BBBonnieOct 31, 20253.0This Wendy’s always takes forever, but it could be due to not enough staff. The only complaints I have is the dry hamburger bread and drive thru timing.
- WLWill LeazerOct 28, 20251.0Dont come here unless you have an hour to sit in the drive thru. Most ridiculous wait time I've ever seen.
- NPNiqo PotterOct 23, 20251.0lazy and unprofessional. had around 10 people leave the drive thru line from 4:40-5:00 due to nobody coming to the speaker.
Frequently Asked Questions About Wendy's
Is Jake Alexander Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Salisbury, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Salisbury, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 798-8983.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Jake Alexander Wendy’s serve breakfast?
Yes, this Wendy’s location in Salisbury, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 825 S. Jake Alexander Blvd, Salisbury, NC?
Wendy's is open daily from 7:00 AM to 2:00 AM, including drive-thru service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's has a drive-thru available and offers delivery where available, including ordering via their app or website.
Can I order Wendy's food online or through an app?
You can order Wendy's online at order.wendys.com or via their mobile app available on the Apple App Store.
Is breakfast served at this Wendy's location?
Yes, breakfast is available featuring combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's?
You can contact them at (704) 798-8983, use live chat or leave a message through their Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website and mobile app, and in-restaurant nutrition posters are also accessible.
What are some nearby dining options close to Wendy's on Jake Alexander Blvd?
Nearby dining options include Subway, Massimo's Artisan Sandwich Shoppe, Niyoshi Express (Japanese), Casa Grande, Monterrey Mexican Restaurant, Chick-fil-A, Culver's, and Mazatlan Restaurant.
Are there any nearby hotels where I can stay when visiting Wendy's?
Nearby hotels include Hampton Inn Salisbury, Hampton by Hilton, and Quality Inn & Suites, conveniently located near Wendy's for travelers.
What nearby places of interest could I visit before or after dining at Wendy's?
You might visit The Comic Monstore (toy and comic book store) for unique gifts, or stop by gas stations like Shell or bp if you need fuel or convenience items.