Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,696 reviews
5 stars
662
4 stars
408
3 stars
239
2 stars
117
1 star
270
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers experiencing long wait times and poor service.
Wait Times
Customers consistently reported extremely long wait times in the drive-thru, often exceeding 30 minutes, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, with several instances of missing or incorrect orders.
Staffing Issues
Several reviews mentioned that the location is frequently short-staffed, contributing to slow service and operational inefficiencies.
Cleanliness
Multiple customers noted unsanitary conditions within the restaurant, including dirty floors and unkempt dining areas.
- RFRhonda Fesperman2 days ago1.0Never got food as I stood in line 5 minutes and counted 6 people behind the counter and not a single one asked to help me or took my order! Poorest customer service I’ve seen in a while!!!!
- LJL JDec 31, 20251.0Dude at the drive thru window on tonight no manners rude customer comes first I will be calling cooperate on you
- YFYesica FernandezDec 27, 20251.0The costumer service at the night shift is horrible, they make you wait to order and when you ask them why is there a wait they say are cleaning or the system is down and always have attitude. Food was cold.
- MPMichael PryorDec 24, 20251.0After waiting in the drive thru on Jake Alexander for at least 15 minutes, we arrived at the order window and told we could not place our order, “We close at 6 o’clock.” It was 555pm, dark and saw no signs that our order would not be taken.
- AWAngel WeakfallDec 14, 20251.0So I just pulled up to this Wendy’s location at 10:40 online menu. It says they stay open till 2 AM. They’re all in the doorway smoking weed with the door cracked and when I asked them if they’re open, the guy says yes he’s laughing and then he blows weed smoke in my face. And then he proceeds to tell me they’re not open they close at 10 pm . I wouldn’t suggest trying to get food from here Suggest anything from this place if anything they should do a mandatory drug test of everyone that works there
Frequently Asked Questions About Wendy's
Is Jake Alexander Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 825 S. Jake Alexander Blvd, Salisbury, NC?
Wendy's is open daily from 7:00 AM to 2:00 AM, including drive-thru service.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's has a drive-thru available and offers delivery where available, including ordering via their app or website.
Can I order Wendy's food online or through an app?
You can order Wendy's online at order.wendys.com or via their mobile app available on the Apple App Store.
Is breakfast served at this Wendy's location?
Yes, breakfast is available featuring combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's?
You can contact them at (704) 798-8983, use live chat or leave a message through their Contact page, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on the Wendy's menu website and mobile app, and in-restaurant nutrition posters are also accessible.
What are some nearby dining options close to Wendy's on Jake Alexander Blvd?
Nearby dining options include Subway, Massimo's Artisan Sandwich Shoppe, Niyoshi Express (Japanese), Casa Grande, Monterrey Mexican Restaurant, Chick-fil-A, Culver's, and Mazatlan Restaurant.
Are there any nearby hotels where I can stay when visiting Wendy's?
Nearby hotels include Hampton Inn Salisbury, Hampton by Hilton, and Quality Inn & Suites, conveniently located near Wendy's for travelers.
What nearby places of interest could I visit before or after dining at Wendy's?
You might visit The Comic Monstore (toy and comic book store) for unique gifts, or stop by gas stations like Shell or bp if you need fuel or convenience items.