Pizza Hut

Reviews

• WH

  William Hodge

  2 days ago
  1.0
  Kept hanging up on me because they didn’t understand English ..wouldn’t connect me to a manager…worst customer service ever
• JJ

  Josh Jackson

  Dec 20, 2025
  1.0
  Ordered online, 2 medium pizzas, bread sticks, cinnamon sticks. 40min to finish. That was 43 min ago. Order shows ready online, they claim it is still in the oven. Groceries melting in the car. Horrible service. And the pizza when i finally got it, was wrong. 🤦‍♂️
• CH

  Carla Hairston

  Dec 13, 2025
  1.0
  Double check your orders... Thinking u order one thing but ordered something else
• KM

  Karel Marie

  Dec 5, 2025
  1.0
  Tonight was just the final night. I keep trying to give them chances and I regret it every time. I live not even a mile away from this location. I order delivery and I’ve had so many times that it’s been over an hour, even 2 hours once before. Tonight was 45 minutes. I expected all my food (the triple treat box with additional sauces for dipping). I wasn’t informed until the UBER driver showed up at my front door and told us that the employees told him to tell us they were out of the bread dough so they couldn’t make my box (breadsticks and cinnamon sticks with sauces), just the pizzas… the uber driver… at my door. Why didn’t this place of business take a moment to comprehend calling a customer if you were out of the items? Not sending a random uber delivery driver to tell us. They don’t work for your business. They shouldn’t be doing your dirty deeds. If I would’ve been called I would either substituted the items that were unavailable or cancelled my order. When I acknowledged the issue I called the line and was on hold under the 2nd option for 10 minutes.. okay, hang up and choose 1st option. Received a call center employee informed her I had an issue with my order and I had been on hold prior for 10 minutes. She then transfers me to (I’m assuming) the same line because I sat there for an additional 25 minutes.. hung up, recalled, pressed 1, told the guy everything and how upset at it I was, being very rational and ensuring not to take out my frustrations on him because he was a very kind man. He put me on hold/mute for a few moments and spoke with his supervisor. Supervisor said they would be in touch with the store and we would reach a call back in 5-10 minutes. I ordered this food at 7:00pm… I’m writing this review at 10:24pm. Still no call. I was a regular. I always ordered because I love pizza and it’s a (supposed to be) quick dinner in.. this Pizza Hut, you’ll be lucky if you get anything right at this point. Also, charged me for the full amount of the box, but only received half of the food.. just avoid this place at this point. Huge disappointment in a business and their practices.
• IO

  Ifeolu Oluganna

  Nov 30, 2025
  2.0
  This is in real time and I have been waiting to speak with some to inquire about the fact that I didn’t receive my complete delivery order from approximately an hour ago . 25 minutes and counting. I keep getting transferred just to let someone know that I didn’t receive my wings with our order. And, the cheese on the pizza wasn’t fully cooked. Straight to the microwave it went. My service is usually great. Still waiting @ 40 minutes now.

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