Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,825 reviews
5 stars
952
4 stars
591
3 stars
515
2 stars
262
1 star
505
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items, and issues with food safety.
Cleanliness
Several reviews highlighted dirty conditions in the restaurant, including filthy floors and unsanitary bathrooms.
Management Concerns
Customers expressed dissatisfaction with management's handling of complaints and overall staff behavior, indicating a need for better training and oversight.
- AWAndrew WilsonDec 20, 20251.0Order came out wrong for one and they refused to fix it for two. The food was absolutely cold and like I said it was not what I ordered and paid for. I ordered steak bagel and a steak Mc griddle and I got sausage biscuits which are way less in price so I was overcharged and their employees will not own up to their mistakes nor fix them. I do not recommend this McDonald’s it is the worst McDonald’s I’ve ever been to.
- TBtracy bakerDec 14, 20251.0Absolutely pitiful. Had to wait to place an order. Maybe people don't understand that the kiosk take their jobs. Was paying and had to wait for someone to come and take my order. I guess they had to finish talking about how someone else does something and to quote them how "stupid " that person was. Floor was filthy. Does anyone try to hire people that represents that business in a good way? Fast food is pitiful!
- MMMike MallimoDec 12, 20252.0The late night drive through line can take up to an hour between the time I arrived and the time I received my order
- EEEnrique Vargas (eVang)Dec 7, 20252.0McDonald’s seems to be improving the food, but the service still needs work. The staff often looks overwhelmed and stressed, and sometimes they ignore customers or come across as rude, even when you try to be understanding. Breakfast orders often get canceled, and I’ve noticed inconsistent use of gloves while preparing food. These details make me rethink buying here again.
- JWJeffery WilliamsonNov 22, 20251.0So I came in to pick up a order and I walk right up to this girl who's sitting there with her hands on the register and I'm standing right in front of her and she doesn't say a word to me there's nobody else around and I'm sitting there looking at her waiting for her to say some she just stands there and looks off to the side like I'm not even there. So I'm sitting there waiting and then the people behind me start getting help before I did. I guess maybe if I was black things would have gone different but I am not and they just everybody there completely ignored me The girls standing I'm standing face-to-face looking at her and she wouldn't say a word to me and then when I was trying to get someone to help me with my order they started helping the people behind me so I will never ever ever ever ever ever ever ever ever ever come back to this McDonald's ever again It is the worst racist McDonald's I've ever been to in my life these people ought to be ashamed of theirselves. Trust me I'm old enough to know when I'm being ignored and it's because I'm white and they were black and I'm sick of it that's racism at its finest
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 704 E Innes St, Salisbury, NC?
McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer drive-through services?
Yes, this McDonald's location features a 24/7 drive-through service for customer convenience.
Can I order food online or use a mobile app for this McDonald's?
Yes, you can order food through the McDonald's App available on Apple and Android, or via their online delivery website.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does the McDonald's on E Innes St provide?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What options are available for pickup and delivery at this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.
Where is this McDonald's located?
The location is 704 E Innes St, Salisbury, NC 28144, USA.
What are some nearby dining options around McDonald's on E Innes St?
Nearby dining options include Hardee's, Captain D's - Salisbury, KFC, Taco Bell, Cook Out, and Burger King, providing variety if you want to explore other fast-food choices.
Are there nearby places where I can get tattoo or piercing services?
Yes, Tattoo Inferno is a nearby place offering tattoo and piercing services close to McDonald's.
What nearby services are available if I need automotive care when visiting McDonald's?
Nearby automotive services include Sams Kwik Lube, Valvoline Express Care, and Take 5 Oil Change, convenient for quick car maintenance while dining.