Brand Certified
McDonald's
3.4(2633 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
704 E Innes St, Salisbury, NC
28144, United States
Certified by McDonald's • Mar 01, 2026
(704) 638-5566
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,633 reviews
5 stars
862
4 stars
538
3 stars
480
2 stars
258
1 star
495
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Food Quality
Many reviews mentioned issues with food quality, including cold or improperly prepared items, and some customers reported receiving incorrect orders.
Staff Attitude
Numerous customers expressed dissatisfaction with the staff's attitude, describing them as rude or unhelpful, which contributed to a negative dining experience.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Management Issues
Customers noted poor management practices, including lack of accountability for mistakes and inadequate staffing during busy times.
- RRRico3 days ago1.0I just dont understand how it comes to the point of waiting in line for over 20 minutes and I still dont have my food this is insane
- AZAidan Zawada3 days ago1.0You wanna wait like you’re in a restaurant this the place to be. 30 minutes in the drive through
- CHCarter HoneycuttFeb 16, 20261.0I should not be sitting at mcdonald’s for an hour. I had a $5 order and sat there for 50 minutes. and the food was not even room temp nor very good.
- VMVeronica MontesFeb 15, 20262.0I normally enjoy McDonald’s, but this location had poor service today. The staff seemed unorganized, and the experience was frustrating. Customer service needs improvement, and the latte machine was not working.
- GGGichi-ogimaaFeb 13, 20265.0The nighttime manager michelle is unbelievably amazing. She is obviously very good at her job. And can be seen juggling multiple different situations from the drive through front counter food and employees all without missing a beat. If you have any issues, she is the person to talk to about getting them corrected.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 704 E Innes St, Salisbury, NC?
McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer drive-through services?
Yes, this McDonald's location features a 24/7 drive-through service for customer convenience.
Can I order food online or use a mobile app for this McDonald's?
Yes, you can order food through the McDonald's App available on Apple and Android, or via their online delivery website.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does the McDonald's on E Innes St provide?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What options are available for pickup and delivery at this McDonald's?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.
Where is this McDonald's located?
The location is 704 E Innes St, Salisbury, NC 28144, USA.
What are some nearby dining options around McDonald's on E Innes St?
Nearby dining options include Hardee's, Captain D's - Salisbury, KFC, Taco Bell, Cook Out, and Burger King, providing variety if you want to explore other fast-food choices.
Are there nearby places where I can get tattoo or piercing services?
Yes, Tattoo Inferno is a nearby place offering tattoo and piercing services close to McDonald's.
What nearby services are available if I need automotive care when visiting McDonald's?
Nearby automotive services include Sams Kwik Lube, Valvoline Express Care, and Take 5 Oil Change, convenient for quick car maintenance while dining.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website