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McDonald's

3.3
(1706 reviews)

Business Details

(704) 636-0786
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1957 Jake Alexander Boulevard West, Salisbury, NC
28147, United States

Hours

Reviews

3.3
1,706 reviews
5 stars
523
4 stars
349
3 stars
327
2 stars
172
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and stale products.

Staffing Issues

Several customers noted that the location was often short-staffed, leading to delays and poor service.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on occasion.
  • MO
    Michael Oleksak
    3 days ago
    4.0
    Service at this McDonald's is not the best which is why I usually go to the other two McDonald's in town anytime I have gone here the orders have been messed up and the staff are generally not that friendly they act as though you are bothering them. Food quality here is also not that good
  • RP
    Rina Phao
    Feb 12, 2026
    1.0
    Why is there one worker closing by himself doing a 5 person job, drive thru, kitchen.. etc? That’s not fair whatsoever, nor safe. Like that’s crazy . Nonetheless he was amazing, everything was fresh and fast.
  • SW
    Shelby Wise
    Feb 2, 2026
    1.0
    Forgot items in my order then cold fries that taste old l. Told me to come back im not wasting gas and my time that would was 30 min round trip because they can read a screen right
  • AG
    Alisa Garrett
    Jan 16, 2026
    1.0
    I ordered some cheeseburgers with only cheese and meat (plain) …. And somehow all three of the cheeseburgers were completely smothered in onions ….. like smothered… all three of them… as if it was intentional. The fries tasted like complete garbage like they weren’t completely done cooking …….. I only checked my bag to make sure everything was there I didn’t taste test everything…. And each label says what I ordered correctly. They use to be a great site but the past two times I’ve gone completely horrible… even the service is slow … I waited 40 minutes for my burgers to be wrong. Terrible …
  • SP
    Sabrina Proffitt
    Jan 16, 2026
    1.0
    They can not keep workers went there this morning set in drive thru for 30 mins no help because they was short staff the managers should do better because having your drive thru wrapped around the building and there is nobody inside to help and your drive thru is that packed and your doing nothing about it but telling your customers if they don’t wanna wait they can get out your line that’s what the girl on the speaker phone was telling customers I mean like really do better McDonald’s

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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