Jimmy John's

3.9
418 reviews

About

Sandwich Restaurant

Location

Jimmy John's
121 Brenner Ave, Salisbury, NC
28144, United States

Hours

Reviews

3.9
418 reviews
5 stars
216
4 stars
83
3 stars
48
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being delicious and fresh, although there were complaints about incorrect orders and undercooked bread.

Service Speed

Many reviews highlighted slow service, particularly during drive-thru and online orders, with some customers experiencing long wait times.

Cleanliness

The restaurant was noted for its cleanliness, with several customers appreciating the tidy environment.

Customer Service

Mixed feedback on customer service; while some staff were described as friendly and helpful, others were criticized for being unprofessional or inattentive.

Order Accuracy

Numerous customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
  • AJ
    Ashleigh Jordan
    1 day ago
    5.0
    Drive through girl was very sweet
  • ZB
    Zachary Boan
    Sep 24, 2025
    4.0
    Not great but not bad
  • GN
    geraldine nichols
    Sep 8, 2025
    5.0
    Excellent food and services. We visited on 9.8.25 around 1130 from the VA. This place is exceptional clean and refreshing to dine in or take out. The workers clothes was cleaned. The prep tables was clean and food wasn't on the floor behind the counter. The windows and glass doors was cleaned....not dust, hand prints or food smears noted on the tables. Please keep it up.
  • EM
    Ethan Massey
    Sep 7, 2025
    1.0
    Don’t send app orders via uber if you can’t be accountable for what happens between your store and delivery.