Dunkin'

3.9
597 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salisbury, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1009 E Innes St, Salisbury, NC
28144, United States

Hours

Reviews

3.9
597 reviews
5 stars
305
4 stars
121
3 stars
57
2 stars
27
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders and inconsistent drink quality.

Wait Times

Several reviews mention long wait times in both drive-thru and in-store, indicating a need for improved efficiency.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting clean areas while others report dirty bathrooms and tables.

Staff Training

There are concerns about staff training and management, with suggestions for better organization and efficiency during busy times.
  • MM
    Mikaela Marion
    1 day ago
    1.0
    The slowest Dunkin I have ever been to every time I go. The employees are always rude and unhelpful. I can order the same drink and it will taste different every time. The few times I’ve gone inside, it is always dirty. Just the absolute worst Dunkin on the east coast.
  • JB
    Janice Bevacqua
    Nov 11, 2025
    4.0
    As expected...just a hot beverage today and it was good.
  • SL
    solei Luna
    Oct 15, 2025
    5.0
    Honestly I was surprised by this Dunkin, the staff was so nice and made the best coffee, we always order the same thing iced mocha latte and they put whip cream and cocoa on top which no other Dunkin has done for me...I recommend this place 100%
  • LS
    Lando Sotelo
    Oct 15, 2025
    1.0
    Need to learn how to listen and get a simple coffee made! I ask for a large coffee 4 cream 7 sugar The individual did 2 cream 1 Expreso shot ! Super pisss with this! Can't even make a simple coffee!
  • GW
    Gwen Watson
    Sep 15, 2025
    4.0
    Marked 4-star as a heads up toilet facilities are for customers- the system generates a code at the time of purchase. Not a detractor to the business, but if you're on a road trip be prepared to get a cup of coffee or a snack if you need relief. Otherwise this is a great Dunkins location; the staff was friendly and the facility clean.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Salisbury, NC?

Dunkin' in Salisbury is open daily from 6:00 AM to 8:00 PM.

Does the Salisbury Dunkin' offer delivery and pickup services?

Yes, they provide both delivery and curbside pickup services.