Dunkin'

3.6
476 reviews
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Business Details

715 Jake Alexander Blvd W, Salisbury, NC
28147, United States
(704) 216-2841
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salisbury, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
715 Jake Alexander Blvd W, Salisbury, NC
28147, United States

Hours

Reviews

3.6
476 reviews
5 stars
230
4 stars
66
3 stars
35
2 stars
37
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported excessively long wait times, often exceeding 15-20 minutes, regardless of the time of day or number of customers present.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food or drink selections.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service and unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale or poorly prepared items.

Cleanliness

Multiple reviews noted cleanliness issues within the store, including dirty tables and unsanitary conditions.
  • JM
    Jennifer Myers
    Dec 12, 2025
    1.0
    Beware...they say they are open at 5am, but they aren't. I placed a mobile order and when I arrived @ 5:30am, the store was completely dark, it's obvious no one was there. I waited at the window and no one showed. I had to call Dunkin to get my order refunded. I won't be using this Dunkin again.
  • AM
    Amanda Miller
    Nov 24, 2025
    5.0
    Took my kids with me for an affordable sweet treat. We all thoroughly enjoyed it.
  • WL
    william langston
    Nov 22, 2025
    5.0
    Good and fast service
  • MJ
    Maria Jackman
    Nov 4, 2025
    1.0
    Employees cant read and need to be fired. Got both my sandwiches wrong. I ordered everything bagel bites and got plain. Wouldn't let me redeem my rewards. Got 2 $6 meal deals and forgot 1 of my hash browns. Then wouldn't talk to me when I was trying to talk to them. They messed up my whole order besides the coffee. Extremely highly dissatisfied. All the people working Tuesday Nov 4th 2025 around 6pm needs to be replaced. Worst service I have ever had. Go to any place but here.
  • JM
    Julie Myers
    Oct 20, 2025
    5.0
    My daughter and I just left and had an amazing experience dealing with Andy. He was the most pleasant person and more fast food places need someone like him!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Salisbury, NC?

Dunkin' in Salisbury, NC is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on Saturdays and Sundays.

What new holiday drinks are available at Dunkin' Salisbury?

During the holiday season, you can try the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.