Business Details
About
Mexican Restaurant
Chipotle Salisbury NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
777 reviews
5 stars
349
4 stars
146
3 stars
85
2 stars
50
1 star
147
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including bland flavors, overcooked rice, and incorrect orders.
Cleanliness
Many reviews highlighted poor cleanliness in the restaurant, including dirty tables, overflowing trash, and unsanitary conditions in the bathroom.
Customer Service
While some customers praised friendly staff, many others experienced rude service and a lack of attentiveness from employees.
Order Accuracy
Numerous complaints were made about incorrect or incomplete orders, with many customers receiving items they did not request or missing components.
Inconsistency
The overall experience varied greatly, with some customers enjoying their meals while others had disappointing visits, indicating a lack of consistency in service and food quality.
- KJKristen JonesNov 10, 20251.0Unfriendly staff, asked if I was leaving a tip before he would serve me, very small portion of flavorless chicken and rice was crunchy - completely opposite of my local Chipotle - do not recommend this location
- BRBradly RoofNov 9, 20252.0This is the saddest burrito I’ve ever seen. What a joke. 17$ for this and a 22 oz drink.
- ANAint NoybNov 8, 20251.0Ordered a steak bowl, and there was zero steak. $16.00 After hour drive home and called back to the store. Manager was telling me that there was nothing else he could do unless I was willing to drive back to the store. No refund or discount back to my card. Just nothing. No I'm sorry nothing. Will never return to this location. It was filthy the floors were gummy, all tables dirty. Kitchen area was not clean.
- CHCory HefnerNov 7, 20251.0This is probably the worst experience that I’ve had, As soon as I walked in the door, the guy asked me what I wanted and then asked me three times if I was gonna leave a tip before he would even pass the food down after I got down to the second guy he asked me the same thing would you like to leave a tip? On top of all of this to place look like it had not been cleaned at all today I was very limited on time and got my food from here anyway. That was a mistake.
- RFRebecca FoxxOct 20, 20251.0I have been a Chipotle lover for nearly a decade, and they have lost my business permanently because of their sore incompetencies here. This place consistently gets delivery orders wrong - shorting on things I ordered, or delivering through-and-through brown guacamole that's really inedible. Just now, their cilantro lime rice didn't have any cilantro in it, and although I paid for guac, they didn't provide it nor refund the charge. Just had to drive there to get it, and they said they hadn't made it yet so I guess they figured I'd donate, in short.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Salisbury NC?
Chipotle Mexican Grill in Salisbury NC is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Salisbury NC?
It is located at 1527 E Innes Street, Rowan, Salisbury, NC 28144, USA.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle through an app?
Yes, you can order using the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Does Chipotle Mexican Grill in Salisbury NC accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, the Chipotle in Salisbury NC welcomes LGBTQ customers.
Which nearby places can I visit before or after eating at Chipotle Mexican Grill in Salisbury?
Nearby, you can visit Buffalo Wild Wings for American food and a bar atmosphere, or Stanton Optical for eyewear services.
Are there any convenient locations nearby for gas or quick stops?
Yes, Rushco Food Stores, BP, Citgo (Pop n Shop), Exxon, and 7-Eleven are all close by for gas, convenience items, or coffee.
What health or medical facilities are near Chipotle Mexican Grill in Salisbury NC?
Pivot PT - Salisbury NC, Pivot Physical Therapy, Trinity Medical Care, and Salisbury Animal Hospital PA are nearby health services you can access around Chipotle.