Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.
Staffing Problems
Customers noted that the location appears to be understaffed, contributing to slow service and operational inefficiencies.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
BM
Brea May
Feb 17, 2026
1.0
Unprofessional
MA
Marcus Antonie
Feb 5, 2026
1.0
I ordered a family meal came in and drive thru. They say the chicken was fresh, but it was still cold.And if I got my slaw. Tried to call them and they kept picking the phone up.And hanging it up
RR
R Roseberg-Evans
Jan 31, 2026
4.0
Best Breakfast Bac/Egg/Biscuit 💜💜💜
CT
Clifton Thompson
Jan 18, 2026
1.0
Pulled in drive thru got a robot to take our order. Got to window to a rude lady that took our money then told us to pull to the front of building. We sat there for almost 10 min. I went inside. They looked under staffed to me so i tried to keep my mean face off. The guy at the register loooked for my order and the drive thru lady acted like she didnt want to be there at all. She casually walked back to window to get my order that been sitting there the whole time open. When we got our food it was wrong! Im so glad i left this establishment. We will never return to this bojangles! 10:00am 1/18/26
KB
Kevin Baker
Jan 9, 2026
1.0
Ordered 3 piece (2 thighs and a leg), was given legs and the wrong sides.