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McDonald's

3.6
(1832 reviews)

Business Details

921 W Broad St, Saint Pauls, NC
28384, United States
(910) 241-3108
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
921 W Broad St, Saint Pauls, NC
28384, United States

Hours

Reviews

3.6
1,832 reviews
5 stars
734
4 stars
379
3 stars
295
2 stars
140
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times and disorganized staff leading to incorrect orders.

Food Quality

Many reviews mentioned issues with food temperature and freshness, with complaints about cold or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Staff Attitude

Mixed feedback on staff behavior, with some praising friendly service while others reported rudeness and poor customer service.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived shrinking portion sizes.
  • ZT
    Zachary De Tar
    Feb 20, 2026
    1.0
    Been there about 6 times in the last year because I live in town, 5 out 6 times they've gotten it wrong, ive lived throughout the country and grew up here. This is by far the worst macdonalds I've ever dealt with. Do not go here
  • JG
    John Gillis
    Feb 14, 2026
    1.0
    Have to wait every time place trash st pauls nc
  • TI
    Terry Ivey
    Feb 6, 2026
    1.0
    It's so frustrating getting home and discovering your missing part of your order, one entire meal to be exact. However, it's totally my fault because I didn't check my order and I know from past experience from this store that you have a 50/50 chance they will get your order correct! Check your order BEFORE you drive off. I will add the staff is very friendly when they give you part of your order.
  • EE
    Ebony Edwards
    Jan 27, 2026
    5.0
    These guys here have some of the peaceful hearts! I came right at the end of breakfast and so did another guest! Without doubt they didn't give a negative discrepancy and went to making our breakfast with a smile. Thanks again!
  • BH
    Brandon Howard
    Jan 27, 2026
    4.0
    It's McDonald's so you know what to expect. Been twice in the last month. Both times the burgers were warm and fresh. Once the fries were excellent and the other time they were not fully cooked.

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

The drive-thru is open 24 hours a day, seven days a week.

During what hours is delivery service available?

Delivery is available from 5:00 AM to 9:30 PM on weekdays and Sunday, and until 10:30 PM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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