McDonald's

3.6
1810 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
921 W Broad St, Saint Pauls, NC
28384, United States

Hours

Reviews

3.6
1,810 reviews
5 stars
726
4 stars
373
3 stars
295
2 stars
136
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, impacting their overall experience.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and poor customer service.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or poorly prepared items.
  • SO
    Sandra Oxendine
    Nov 9, 2025
    1.0
    Got a fish sandwich 🥪 and the bread was literally BURNT 🤷‍♀️🤦‍♀️ and the fish wasn't even hot , make it make sense y'all ,, I have been getting these for 30+ years up and down 95 and this has never happened, smh 🤦 very disappointed. Ever who made that sandwich needs to find another job cause you had to have done that on purpose , why would you serve a burnt sandwich, you should've thrown it away. $5.55 wasted 🗑
  • PB
    Patsy Britt
    Nov 9, 2025
    1.0
    I was there on the 11/09/25 I was charged $52.56 for five big breakfasts and only got pancakes in them didn’t look in the bag until I got home it was a bad experience especially when I had to feed my nephews and nieces for that much of money it was not worth it
  • DT
    Deborah Taylor
    Nov 9, 2025
    2.0
    Iced coffee was bitter wasn't good got a steak bagel it was cold bagel was hard
  • JG
    Jonathan Goyens
    Nov 4, 2025
    5.0
    #DryBarcomedy
  • AC
    AK CUMBIA
    Oct 30, 2025
    1.0
    Waited for 15 minutes for #9 Meal and gave me a Double quarter Pounder. 😒

Frequently Asked Questions About McDonald's

What are the drive-thru hours at this McDonald's location?

The drive-thru is open 24 hours a day, seven days a week.

During what hours is delivery service available?

Delivery is available from 5:00 AM to 9:30 PM on weekdays and Sunday, and until 10:30 PM on Friday and Saturday.