Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Consistency
Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.
Cleanliness Issues
Several customers noted unsanitary conditions, particularly in the bathrooms and food preparation areas.
Customer Experience
While some customers praised friendly staff, many expressed frustration with long wait times and lack of attention to orders.
GW
Gabrielle Walrod
2 days ago
1.0
my husband went in before 11 on a saturday for breakfast. the order kiosk was still on the breakfast menu so he ordered breakfast. the workers gave him attitude and asked him what he wanted instead. he was caught off guard and stuttered. the worker went on to make fun of his stutter
WB
Winston B
6 days ago
1.0
I frequently get breakfast here and I’m beyond frustrated at this point. The gravy biscuits are consistently dry with barely any gravy on them, which forces customers to pay extra just to make them edible. Today I paid an additional $4 for extra gravy and the cup wasn’t even half full! I’ve taken photos, but for some reason there is no place to upload them here. This has been an ongoing issue for months.
At this point it feels like a scam: customers are paying for stuff they’re not receiving. A gravy biscuit shouldn’t require a drink just to swallow because it’s so dry. Meanwhile, Bojangles gives five times the gravy on a regular order without charging extra. I shouldn’t have to pay more just to get what I already paid for. I’ll be taking my breakfast business there from now on.
Do better.
BB
Bruce Blackwell
Feb 14, 2026
2.0
This particular McDonald's used to be pretty good, but over the past 4 months, the quality in services has dropped. Food is not prepared correctly or not hot, items are not available even when not reported within the app and randomly on Friday mornings, the lobby is closed. Not sure what happened but I think we will be taking a long break from this McDonald's
DB
Darren Burnett
Feb 8, 2026
1.0
The bathroom was disgusting the mcds employee came put bathroom stall didn't flush stool or was their hands this place should be shut down
JW
Joe White
Jan 29, 2026
1.0
The workers are rude food's cold always wrong or don't get it what you order way too expensive if you get a beverage. Hot or cold is either or it just needs to be under better management or fire everyone and start over or have everybody go through training