McDonald's

3.4
1067 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1040 Bethania Drive, Rural Hall, NC
27045, United States

Hours

Reviews

3.4
1,067 reviews
5 stars
362
4 stars
200
3 stars
176
2 stars
111
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

The quality of food was inconsistent, with many complaints about cold or improperly prepared items.

Cleanliness Issues

Several reviews mentioned unclean dining areas and bathrooms, impacting the overall experience.

Staff Friendliness

While some customers praised friendly staff, others noted a lack of professionalism and engagement from employees.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration.
  • RB
    Robert Bolinger
    Dec 31, 2025
    4.0
    We ordered on the app, and had to wait about 5 minutes. The food was good. Other people were waiting and complaining. The restaurant was messy. The dining room was cold.
  • WK
    Wendy Klein
    Dec 28, 2025
    3.0
    It was ok, but who wants tartar sauce on their chicken sandwich. Not me. It doesn't go on chicken.
  • II
    iamsue
    Dec 21, 2025
    1.0
    High turn over Messes up orders alot Ice cream machine always broken Relatively unclean dining and bathroom area Called customer service and reported issues weeks gone by after they said they would respond Also their website claims that the ice cream machine is not broken But employees always say it is
  • NS
    nick stover
    Dec 6, 2025
    5.0
    This McDonald's is pretty standard, I've never had bad food from here and sometimes it's even great. Don't expect high class and you won't be disappointed. My sandwich today was like 2x the size of a typical one. Ridiculous 😂
  • KJ
    Kota J
    Dec 4, 2025
    1.0
    Tried to offer to pay for sauce to get a pup cup for my dog, all team members were fully onboard except the absolute life of the party of a manager they have. I’ve never seen something like that in my life. I mean, it’s a side of whipped cream for crying out loud.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1040 Bethania Drive, Rural Hall?

Delivery is available Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 11:00 PM.

Is there a drive-thru service at this McDonald's location, and what are its hours?

Yes, the drive-thru is open 24 hours every day of the week.