McDonald's

3.4
1057 reviews
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Business Details

1040 Bethania Drive, Rural Hall, NC
27045, United States
(336) 969-1886
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1040 Bethania Drive, Rural Hall, NC
27045, United States

Hours

Reviews

3.4
1,057 reviews
5 stars
358
4 stars
198
3 stars
176
2 stars
110
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Food Consistency

The quality of food was inconsistent, with many complaints about cold or old food, incorrect items, and overall dissatisfaction with the meals.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted a lack of professionalism and poor customer service from management.

Drive-Thru Issues

The drive-thru service was often slow and disorganized, leading to frustration among customers.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
  • SS
    Sam Shant
    Nov 15, 2025
    1.0
    I went on 11/14 around 6:30pm.. I saw a manager sitting in his car and smoking cigarette. We made cordials.. I went in to place order. I saw 2 employees ( 1 on drive thru and one on fries possible the cook also). They tried hard not to notice me for 5 minutes. I went to door and ask the manager if he was on a smoke break. He replied " yeah, why".. I told because I wanted to place order and looks like 2 people working.. then he acted as if that was a problem I came and asked him.. Well I WILL NEVER support this McDonald's again... They need people friendly Managers!
  • LM
    Lance Marsh
    Nov 11, 2025
    1.0
    Orders are always missing things.
  • PM
    Parris Mims
    Oct 29, 2025
    2.0
    This McDonald's is hit or miss. I'm always taking a gamble when using the drive through which can be frustrating when I have a tight schedule owning a local business. I will say that the food is usually up to par with expectations. The drive through gets backed up pretty often. I've been waiting by the door after being asked to pull forward for 15 minutes already. I ordered two steak egg and cheese bagels and a coffee. Google maps shows that they are less busy than usual and I've watched about a dozen cars get served while I've waited. Edit: I reversed to the window and when I said I'd been waiting 15 minutes they were confused and no one knew I'd been waiting. This is frustrating to say the least. How could a quick stop turn into a 20 minute ordeal? They also made the order incorrectly. Finally got my food at 8:23am
  • MO
    Michael Sanchez Oliva
    Oct 13, 2025
    1.0
    They missed a mc chicken in my bag and I order one
  • JC
    Jeff Collins
    Oct 13, 2025
    1.0
    Food is always cold and 90% of the time it's the wrong order. Service is always really bad, they seem like they hate to be there and don't want to take a simple order.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1040 Bethania Drive, Rural Hall?

Delivery is available Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to 11:30 PM, and Sunday from 6:00 AM to 11:00 PM.

Is there a drive-thru service at this McDonald's location, and what are its hours?

Yes, the drive-thru is open 24 hours every day of the week.