Domino's Pizza

Reviews

• AH

  Alison Howell

  2 days ago
  1.0
  Today is 11/22/25 and this is the first time I’ve called in an order and was not able to speak to a human being at all, it was what I’m only assuming some type of AI. I wish I could attach how horrible the phone call was(yes I recorded it because I was in such disbelief). The AI didn’t get my name, or order correct. So when I get to the physical location I immediately go inside to check and make sure my order is correct, it wasn’t and I had them correct it. The guy at the counter also didn’t care to hear about how horrible of an experience I had had with the AI phone call. He told me his regional manager will be at this location next Friday… and I’m honestly baffled, did he offer that info to me to back next Friday and tell his boss how bad something is working? I’m 100% willing to if it means I can talk to a person when ordering my food. I’ve worked in customer service most of my adult life and I know my job usually gets easier when the customers complain about something that should be changed. I guess he doesn’t care. I left 4 stars on the food because I’m writing this review while waiting for my order(it wasn’t ready because the AI didn’t get my order correct). But I thought how bad can you mess up pizza? If anyone from corporate actually reads these: you WILL loose customers and money if you don’t let a real person answer the phone. Stop being greedy and just pay someone to answer the phone.
• HW

  Howard Wyatt

  Oct 3, 2025
  1.0
  Don't waste your time here.....I went in asked how to order showed money then was asked to leave....video will show there was no cursing.....this place is a embarrassment to all domino's.....109 Martin dr....and it was a little beta male
• MM

  Missy McCumber

  Sep 25, 2025
  5.0
  Tonight my review is about the best delivery driver EVER!! But I must say that there is Always a nice person at the register, if any mistakes have been make over the course of our orders (we get dominoes at least once a week pickup and/or deliveries) they’ve been more than happy to fix the situation however they possibly can, remake a pizza, sides, or whatever it may be if incorrectly made, or if they’re short a driver they let you know immediately and this store goes above and beyond to do for their customers and truly pay attention to special requests, toppings, everything you put in an order, they’re just great! Awesome management, awesome team, and great delivery at our rosewood dominoes on Martin rd, and they always have a sweet delivery person so far they’ve also all been great! Now as for tonite, I must put in my review, we had a kid named Chandler (sorry for putting your name out here) delivering, he was absolutely AWESOME!!! We Just had to give you a shout out kiddo for the amazing job you’re doing with delivering, how hard you’re working astounds me, and how sweet, helpful, and just grateful of a kid you are!!! (Shout out to his parents for raising such an awesome young man!) Hope you, Chandler, continue to spread your kindness and I hope your tips increase and everyone gets to see the awesome hardworking delivery guy you are that I witnessed tonite!!! Good luck with all your future endeavors and hope to see you again soon as our delivery guy! If yall get this kid tip him good please, he goes above and beyond, working really hard, and was just as sweet as he could be!! I’ve never met a stranger (especially young teen) more respectful and so motivated to be the best at what he can be, just such a headstrong young man. (Please don’t get mad for me sharing this chandler) I told him he deserved so much more but I gave him a 4-5 dollar tip (all I had this time cash wise I felt so bad or he would have gotten much more) but He was so proud of his little tip I gave him and so appreciative it made me so mad at myself that I didn’t have another $20 to give him. I know this sounds crazy but this is how amazing of a young man he was but my order was only 20.25 but he deserved a 100% tip rather than avg 15% in my opinion! Making the best of your situation and being grateful, respectful, and so appreciative, sweet and helpful, etc just goes so far! Our younger generation nowadays, doesn’t seem to have this drive, respect, and motivation that this kid had and I wish they did because they could learn so much! Again thanks to Chandler, he made my night! You’re going to go very far in life kiddo and be successful at everything you do! And thanks Domino’s of Rosewood for hiring such great staff and thanks for making sure your customers get exactly what they ask for! Love love love this place and much respect for all its hard workers!
• AS

  Alric Schmidt

  Jul 30, 2025
  1.0
  Cancelled order without calling or anything. Tried to call the store and never got an answer
• BW

  Bob Walker

  Jul 19, 2025
  1.0
  Twice I have ordered online and both times has taken more than an hour to get. Tried talking to manager but he had an attitude of "I don't care".

Frequently Asked Questions About Domino's Pizza