Food Quality
Customers reported inconsistent food quality, with issues such as raw chicken, stale items, and poorly prepared meals.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to a frustrating customer experience.
Customer Service
While some customers praised friendly staff, others experienced rudeness and indifference, particularly in handling complaints.
Cleanliness and Safety
Concerns were raised about cleanliness and safety, including a low sanitation grade and a lack of response to safety issues.
Order Accuracy
Numerous customers noted problems with order accuracy, receiving incorrect items or incomplete orders.