Domino's Pizza

Reviews

• JS

  Jennifer Sturchio

  4 days ago
  1.0
  There are many reasons this store has a 3.0 rating. I've lived here 11 years and started ordering from this store. Consistently. Consistently, my pizza arrives cold. I quit ordering from this store because even the GM 5 years ago was extremely unprofessional. I realize the GMs and AGMs work a ridiculous amount of hours every week. (Not uncommon for them to be at the store 70+ hours a week) However, I have had problems with this store for years. I was hoping tonight Amber had left, but unlucky for me, she has not. I track my order. I do this because of my address, the drivers hit other homes along the way, and my pizza arrives cold. Ten years of 8 out of 10 times, the food is cold and/or condiments are missing. Amber verbally bashed me this evening. She told me I was the problem and maybe I should move. She has always been difficult with a hot temper. Working at a buy here pay here used car store where being kind keeps money in your bank account would be more appropriate for her. Maybe your Google ratings will improve. Your food, however, will always be subpar because your customer service is in the toilet. I have never in 51 years had a "professional" general manager speak to me with the inappropriate verbiage Amber used this evening. Also, for future disappointed customers, calling "corporate" does you no good. The complaint is just sent back to the individual store. So again, I've learned my lesson. Doordash rarely disappoints. This store, however, historically always has. A GM should NEVER speak to any customer with insults & inappropriate language. 3.0 rating you will continue to have as long as she is working there. I feel there's more to the story with Ms. Amber. No way would she still be working there unless, well, you catch my drift. Rolesville Domino's, you'll never get another order from me. And, if I do not receive said promised refund, I'd gladly report this to Capital One.
• AB

  April B

  5 days ago
  1.0
  It’s crazy that this location doesn’t deliver to my address. I guess I have to DoorDash. Made my order 7:52 PM it should’ve only taken 7-17 minutes. I got to the establishment at 8:06 PM. It’s 8:18 PM my order showed ready at 8:15 PM. They ended up telling me it ain’t out yet SMH! I set a timer for 15 minutes when I left my house at 8 PM. Then I finally received my order at 8:21 PM. Luckily for me, I checked my order before I left out. I received the wrong pizza and it was taken care of.
• AS

  Amy Shaw

  Mar 24, 2026
  5.0
  I had a fantastic experience with this Domino’s on Rogers Road! I accidentally placed my online order incorrectly, but when I called the store, Ambrielle was incredibly helpful and kind. Even though the mistake was mine, she went out of her way to replace the pizza for me at no extra charge. It’s rare to find that level of customer service these days. Thank you, Ambrielle, for turning my night around!
• IG

  Ivana Galic

  Feb 19, 2026
  1.0
  I ordered a pizza that cost $32 worth of toppings yet was delivered a plain cheese pizza…they argued it wasn’t their problem since the order was placed through Uber Eats and though my charge was astronomical for a plain cheese pizza they said that was the cost on their end. I asked for the correct pizza to be delivered or a refund and they refused. I told them thats taking money for a product never delivered and they didn’t care. Shady business…don’t order here unless you want to spend $32 for a large plain cheese that is…
• BB

  Bose bama

  Jan 24, 2026
  1.0
  They had to make 3 different pizzas to get the correct toppings. He dropped the bread in the ground to make a new one while other order was getting cold. Pizza dough was undercooked

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