Wendy's

3.3
734 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8221 Us Highway 117 S, Rocky Point, NC
28457, United States

Hours

Reviews

3.3
734 reviews
5 stars
234
4 stars
153
3 stars
108
2 stars
64
1 star
175

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to frustration.

Customer Service

Service quality varied significantly; some staff were friendly and helpful, while others were rude and dismissive.

Speed of Service

Customers frequently complained about slow service, especially during busy times or when short-staffed.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty counters and unsanitary conditions.

Management Issues

Several reviews highlighted poor management practices, including lack of organization and inadequate staff training.
  • CK
    Carolyn Knipping
    Nov 15, 2025
    1.0
    Only one employee working hard all by herself! She definitely cant be getting paid enough for what she is doing. Takes a strong work ethic to come in knowing you will have no help from anyone else. This is not safe nor is it fair!
  • CM
    Chester Moyle
    Oct 31, 2025
    5.0
    I eat here two or three times a week and really like it. The food is good and the employees are great. From the manager down they know me by name and treat me well. And they actually take your order at the counter
  • JL
    Jeff LaRoux
    Oct 29, 2025
    2.0
    I've visited this location off and on over the years. Always slow. Every time.
  • VE
    Virginia Edwards
    Oct 23, 2025
    1.0
    Ordered 3 biggie bags and an extra sweet tea. Plus bar- b- que sauce. What we got was only 2 biggie bags, honey mustard sauce and the drinks. We were on our way to Scouts we could not get off the interstate and go back and still make it to Scouts in Wilmington.
  • SP
    Susie Price
    Oct 16, 2025
    1.0
    Management very rude, always looks angry and seems like she does not want to be there. There is one there that is also rude and disrespectful to customers. There is one employee there that I have dealt with, she is very kind and respectful, I have gotten to the point where I just do not want to go there any more because of the two that I have dealt with that was very rude and disrespectful.

Frequently Asked Questions About Wendy's

Is Rocky Point Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.