Wendy's

3.3
742 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8221 Us Highway 117 S, Rocky Point, NC
28457, United States

Hours

Reviews

3.3
742 reviews
5 stars
236
4 stars
155
3 stars
111
2 stars
64
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and issues with staff being short-handed, leading to long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, food being old or cold, and unsanitary conditions.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of attention to customers, contributing to a negative dining experience.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about the cleanliness of the dining area and bathrooms.
  • SS
    Sammy
    Jan 4, 2026
    1.0
    food was cold order was wrong manager by the name of John very unattended didn't accept ownership for running a poor shift and poor quality of food so upset with them don't even wanna refund. I'd rather pay for the food and throw it in their face.
  • FJ
    Flashyy Jayy
    Dec 31, 2025
    5.0
    I was confusing the guy with dreads in the drive thru so they pulled me to the window to take my order. The Manager was very kind and she helped out. Then they cooked my food to perfection!! Best Wendy’s experience ever!! The guy with dreads was very cool as he was a new hire.
  • LS
    Larry Strickland
    Dec 21, 2025
    3.0
    Good food but they are usually short staffed and service is slow.
  • JS
    Jocelyn Simpson
    Dec 20, 2025
    5.0
    I'm only giving 5 stars for John that works here. Unfortunately he was left to run the whole store by himself. He was very kind and attentive even though he was put in this situation. It really doesn't matter what I ordered but it was cooked to perfection. Thank you John for having a great attitude and doing your job very well. Whomever the owners, general managers, and regular managers are please do better and maybe give John a raise. He definitely deserves it.
  • CM
    Chester Moyle
    Oct 31, 2025
    5.0
    I eat here two or three times a week and really like it. The food is good and the employees are great. From the manager down they know me by name and treat me well. And they actually take your order at the counter

Frequently Asked Questions About Wendy's

Is Rocky Point Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Rocky Point, NC?

The drive-thru at Wendy's in Rocky Point is open daily from 10:00 AM to 2:00 AM.