Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, old, or poorly prepared food, with several mentioning issues like burnt chicken nuggets and cold fries.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
Customer Service
Feedback on customer service was mixed; while some employees were praised for being friendly and accommodating, others were described as rude or unprofessional.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or poorly assembled meals, leading to frustration and dissatisfaction.
KK
KrisTheKris
Nov 14, 2025
2.0
We did eventually get most of our food, and it was warm, but we were missing a order of potato wedges and our drinks were wrong.
Our sausage breakfast burritos were split open, but at least the sausage we waited 15 minutes for was hot.
We were also the only ones in there, the air conditioner was on when it was like 45 f outside, it took them two minutes to actually acknowledge we were there, and they took our order not with the obvious cash registers up front but with the drive through register off to the side. So we had to raise our voice to tell them our order and hand our phones to employees to get them to scan coupons. (Of which, we didn't get the coupon food.)
We were going to sit down and eat in there but it was too cold.
MP
Matthew Perry
Nov 13, 2025
1.0
Went in there just a little bit ago the girl who took my ordered was ridiculously slow and I order a bacon nator with only ketchup large fry and large drink and some bacon nator fries the bacon nator only had top bun bottom bun 2 patties and ketchup no bacon. If I new I had to be literal with what I want and explain it to the lady what to and not to put on my burger I would’ve went somewhere else and the bacon nator fries actual had bacon on it and chese but only at a tiny spot in the middle.
ZB
Zoie Barnes
Nov 12, 2025
1.0
Absolutely wild about the brownie batter swirl frosties.
Unfortunately the staff repeatedly give me the oreo fusion frosty instead, which sucks cus tonight I app ordered and got extra sauce. Good food though.
SC
steven crone
Oct 19, 2025
1.0
Ordered the sour cream & chive baked potato. As if the miniscule size wasn't bad enough, this thing couldn't have been baked today. My suggestion would be to stop serving yesterday's left overs and increase the price enough to buy potatoes big enough to eat! We don't mind paying a little more as long as we feel like we are getting what we pay for.
SS
sheshee shena
Oct 14, 2025
1.0
This is absolutely the worst wendys I have ever been too, I have never had hot or even warm food here these fries have been sitting all day they are hard not crispy. My boyfriend and I had cold burgers, the food is just disgusting here definitely won't return 😒 its just sad cause its the wendys closet to where I live but come on now! Doesn't matter of they are busy or not the food is never fresh or hot
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rocky Mount, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rocky Mount, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (252) 985-3440.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wesleyan Wendy’s serve breakfast?
Yes, this Wendy’s location in Rocky Mount, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for Wendy's at 949 N.Wesleyan Blvd, Rocky Mount, NC?
Wendy's is open daily from 8:00 AM. Sunday through Thursday, it closes at 2:00 AM, while on Friday and Saturday, it stays open until 3:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's at 949 N.Wesleyan Blvd offers drive-thru service daily from 8:00 AM. Sunday through Thursday until 2:00 AM, and Friday through Saturday until 3:00 AM.
Can I order Wendy's food for delivery or takeout from this location?
Yes, this Wendy's location offers both delivery and takeout services. You can order via their mobile app or at order.wendys.com.
Does Wendy's serve breakfast at the Rocky Mount location?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I contact Wendy's at 949 N.Wesleyan Blvd for questions or feedback?
You can call Wendy's directly at (252) 985-3440, or provide feedback via their Customer Care through live chat or at wendyswantstoknow.com. Their main customer service number is 888-624-8140.
Where can I find Wendy's menu and nutritional information?
You can view menu prices, nutrition, and allergen information online at menu.wendys.com or through the Wendy's mobile app.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there any other fast food restaurants near Wendy's at 949 N.Wesleyan Blvd?
Yes, nearby fast food options include McDonald's, Subway, Hwy 55 Burgers Shakes & Fries, and Chipotle Mexican Grill, providing a variety of dining choices in the area.
What other types of stores are located near this Wendy's that customers might visit?
Nearby you can find stores like Finish Line for shoes, JCPenney for clothing and department shopping, Mattress Warehouse and Jeff's Furniture for home goods, as well as Harbor Freight and Tractor Supply Co. for tools and hardware.
Are there health care providers close to this Wendy's location?
Yes, dental services like Aspen Dental, Motto Clear Aligners, and CMA’s Rocky Mount Toyota are located nearby for convenient appointments before or after your meal.