McDonald's

3.4
1146 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
749 South Wesleyan Boulevard, Rocky Mount, NC
27803, United States

Hours

Reviews

3.4
1,146 reviews
5 stars
382
4 stars
235
3 stars
203
2 stars
104
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor service and attitude noted.

Order Accuracy

Numerous complaints about incorrect orders, including missing items and wrong modifications, were highlighted.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or improperly prepared items.

Cleanliness

Concerns were raised about cleanliness, particularly in bathrooms and food preparation areas.

Drive-Thru Efficiency

While some praised the drive-thru speed, others experienced long wait times and order mix-ups.
  • MH
    Matt Haines
    Dec 14, 2025
    1.0
    Seriously? You want a raise & you can’t count to 2??!! Wow. Double cheeseburger means it has “2” patties. 🤪 Can’t wait until the robots take over so we can start getting our money’s worth. 🥳
  • AH
    Aldon Hodges
    Dec 11, 2025
    5.0
    Food was perfect and staff was very nice 👌
  • SM
    Steven Mott
    Dec 3, 2025
    2.0
    Let me start by saying that I have worked restaurant's my whole life, so I have a very good understanding of how things work and am very patient and understanding when I comes to mistakes, customer service, items being 86'd, etc...for example, when I order w milkshake at 7:30pm and the ice cream machine is down, I completely understand have no ill feelings about it. But it does upset me when I get to the pick up window and see the cleaning supplies next to the ice cream machine, I also understand that they broke it down and cleaned it early and just told me it was down cause they didnt feel like making it and having to clean it again. I know there is I cut off time when yall stop selling milkshakes and ice cream, but thats at 9 or 10pm. Knowing that, I went there early cause my 7yo daughter asked me for a milkshake and now i get to explain to her that she doesnt get one because the staff were too lazy to make it and broke the ice cream machine down before 730pm. There is no way that machine is broken as often as im told it is at this location, but ive never spoken on it until tonight when I saw the real reason I couldn't get a milkshake...if nobody likes making them, maybe stop selling them...
  • DG
    David Graham
    Nov 17, 2025
    3.0
    To fill a hunger pain
  • JN
    Jessica Nichols
    Nov 15, 2025
    1.0
    This is one of the worst McDonald's in the area. 9 times out of 10 they have an attitude. They have rang me up for the wrong order 2 different times. They won't help you if they type the code in wrong. Avoid this McDonald's go further down the road to the other one so much better.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rocky Mount, NC?

McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location have a drive-thru service?

Yes, McDonald's offers drive-thru service daily from 5:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.